Marketing & Community Outreach Director

Crisis Center for South SuburbiaTinley Park, IL

About The Position

CCSS is seeking a dynamic and strategic Marketing & Community Outreach Director to lead agency-wide marketing, communications, and community engagement efforts. This role plays a key part in advancing our mission by increasing visibility, strengthening community partnerships, and inspiring donor and stakeholder support.

Requirements

  • Bachelor’s degree in Marketing, Communications, PR, or related field
  • 5+ years of marketing/communications experience (nonprofit preferred)
  • 2+ years of supervisory experience
  • Strong skills in digital marketing, social media, and content creation
  • Experience with website management and design tools (e.g., Canva, Adobe)

Responsibilities

  • Lead and execute a comprehensive marketing and communications strategy aligned with CCSS goals
  • Oversee brand, website, social media, newsletters, and all public-facing content
  • Manage outreach initiatives to expand awareness and access to services
  • Supervise outreach, volunteer, and Safe Start program staff
  • Develop partnerships with community organizations and represent CCSS at events
  • Oversee marketing for Neat Repeats resale stores
  • Collaborate with leadership on fundraising campaigns, donor communications, and annual reports

Benefits

  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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