Marketing Communications Specialist (Eloqua)

Career Developers•Manhattan, NY

6d•Onsite

About The Position

Career Developers Inc. is seeking a Marketing Communications Specialist with Oracle Eloqua experience for an on-site role in Manhattan, New York, four days per week. The position pays $120,000–$135,000. The specialist will create and coordinate member-facing communications across email, web, digital, print, presentations, campaigns, product launches, and other marketing channels. The role translates complex financial, technical, program, operational, and IT/systems information into clear content for business audiences, while coordinating stakeholder input and approvals to maintain consistent brand voice and meet deadlines. The specialist will stage and quality-check email campaigns in Oracle Eloqua; manage audience segments, distribution lists, approval records, campaign documentation, and a communications calendar; support CRM, survey, and member-engagement initiatives; and monitor campaign analytics to identify ways to improve engagement. The role also supports website publishing and campaign launches, collaborates on presentations, and advises stakeholders on communication strategy, clarity, consistency, and messaging. Communications must follow applicable policies, procedures, accessibility practices, and regulatory expectations.

Requirements

At least 2 years of Oracle Eloqua experience.
At least 4 years of relevant communications or marketing experience, preferably in a B2B environment, with a strong focus on writing, content development, and multi-channel communications.
Proven experience writing and managing content across multiple communication channels.
Exceptional writing, editing, grammar, proofreading, and message-development skills.
Ability to produce polished communications for senior, C-level, and executive audiences.
B2B marketing communications experience across email, web, digital, print, campaigns, product launches, presentations, and other member/customer-facing channels.
Ability to translate technical, financial, program, IT/systems, and operational information into clear, concise, easy-to-understand content.
Hands-on experience with marketing automation platforms, CRM systems, audience segmentation, distribution lists, campaign execution, and communication analytics.
Experience with communication and engagement metrics and using them to improve content and outreach strategies.
Strong cross-functional stakeholder management and ability to coordinate input and approvals across multiple departments.
Experience researching, organizing, and synthesizing information from multiple sources.
Experience managing communication approvals, content calendars, and cross-functional projects.
Strong knowledge of communications and marketing ethics, standards, and best practices.
Strong project management, organization, attention to detail, and ability to manage multiple deadlines in a fast-paced environment.
Ability to work independently and be a collaborative, proactive, organized cross-functional partner.
Bachelor's degree in Marketing, Communications, Business, or a related field.
Proficiency with Microsoft Office Suite and Adobe Acrobat, including document review and editing workflows.

Nice To Haves

Financial services, banking, member engagement, or related industry experience is strongly preferred.
Oracle CX Sales experience is preferred.
Banking, financial services, operations, member experience, or finance knowledge is strongly preferred.
Understanding of user/member experience, accessibility standards, and digital communication best practices is preferred.
Monday.com and/or Jira experience is a plus.

Responsibilities

Write and edit member-facing communications for email, web, digital, print, presentations, campaigns, product launches, strategic initiatives, and other marketing channels.
Coordinate content across marketing, sales, and other member-facing teams to maintain a consistent brand voice and cohesive member experience.
Translate complex financial, technical, program, operational, and IT/systems information into clear communications for business audiences.
Stage approved email campaigns in Oracle Eloqua and perform quality assurance on messaging, formatting, audience targeting, and content before launch.
Partner with Sales to develop timely content for financial and email content libraries.
Support member feedback, forms, and survey initiatives through content review, formatting, and usability improvements.
Gather requirements, manage stakeholder input, coordinate approvals, and keep communications on schedule as a communications liaison across departments.
Coordinate campaign launch readiness and perform quality assurance to support timely, accurate, error-free communications.
Maintain audience segments, distribution lists, approval records, campaign documentation, and the organization-wide communications calendar.
Help ensure communications follow applicable policies, procedures, accessibility practices, and regulatory expectations.
Support a 360-degree view of member communications through CRM and related marketing technology.
Monitor campaign and communication analytics, develop reports, and identify opportunities to improve engagement and effectiveness.
Identify content gaps and recommend new topics, outreach opportunities, and engagement strategies.
Use marketing automation, CRM, survey, and related technologies to support audience management, campaign execution, and member engagement.
Serve as backup for website publishing and campaign launches.
Partner with presentation design resources to develop clear, visually effective presentations.
Guide internal stakeholders on communication strategy, clarity, consistency, and effective messaging.