Marketing Communications Specialist III

Lennox International • Stone Mountain, GA

1d • Onsite

About The Position

The Marketing Communications Specialist III develops content that informs and engages Heatcraft Refrigeration Products customers throughout the buying journey. Working with Product Management, Sales, Engineering, Training, and Marketing, this role identifies compelling stories, translates technical expertise into clear customer-focused content, and supports the company’s marketing objectives.

The role creates and manages content across websites, blogs, customer case studies, email campaigns, newsletters, social media, sales materials, presentations, white papers, and industry publications. It also develops thought leadership and public relations content to strengthen Heatcraft’s position in the industry. The specialist manages content from concept through publication, using audience insights and performance data to refine content and improve its effectiveness across marketing channels.

The position is salaried and exempt, based 100% onsite in Stone Mountain, Georgia. The starting salary range is $81,000–$106,000 annually, with eligibility for an annual bonus under the applicable company plan.

Requirements

• At least five years of experience in content marketing, marketing communications, journalism, public relations, or a related field.
• Exceptional writing, editing, and proofreading skills, with the ability to communicate effectively with technical and nontechnical audiences.
• Proven ability to translate complex technical or business information into clear, compelling, customer-focused content.
• Experience developing content across multiple formats and channels, including articles, case studies, newsletters, sales tools, and digital content.
• Experience developing thought leadership, news releases, executive bylines, or industry-focused communications.
• Strong interviewing and research skills, with the ability to uncover and develop compelling stories.
• Experience supporting public relations programs, media outreach, trade publications, or agency relationships.
• Strong project management skills and ability to coordinate multiple stakeholders, deadlines, and review cycles.
• Sound editorial judgment and exceptional attention to detail.
• Ability to interpret content performance data and apply insights to future content.
• Portfolio of relevant writing samples.

Nice To Haves

• Bachelor’s degree in marketing, communications, journalism, public relations, or a related field, or an equivalent combination of education and experience.
• Experience with content management systems and digital publishing platforms.
• Industrial B2B experience.
• HVACR industry experience.

Responsibilities

• Develop, write, and edit content for websites, blogs, email campaigns, newsletters, social media, customer case studies, sales tools, presentations, articles, white papers, and promotional materials.
• Interview subject matter experts across Product Management, Engineering, Sales, Operations, and Training to create technically accurate, customer-focused content.
• Create customer success stories and case studies that demonstrate the value of Heatcraft solutions.
• Develop thought leadership and public relations content, including articles, executive bylines, white papers, news releases, media pitches, award submissions, and contributed articles.
• Partner with external public relations agencies and internal stakeholders to identify media, industry publication, and speaking opportunities.
• Identify content opportunities aligned with business goals, product priorities, customer needs, and industry trends.
• Maintain editorial calendars and manage content through planning, development, review, approval, publication, and ongoing maintenance.
• Collaborate with graphic designers, agencies, and other marketing resources to produce engaging content that reflects Heatcraft’s brand standards.
• Use audience insights and performance data to evaluate content and recommend improvements.
• Partner with Digital Marketing and Marketing Communications team members to distribute content through web, email, social media, and other channels.
• Ensure content reflects Heatcraft’s brand voice, value proposition, and strategic messaging priorities.

Benefits

• Annual bonus eligibility in accordance with the applicable company plan.
• Tuition reimbursement.
• Medical, dental, and vision insurance.
• Prescription drug coverage.
• 401(k) retirement plan.
• Short-term disability insurance.
• Eight weeks of paid birthing leave.
• Two weeks of paid bonding leave.
• Life and long-term disability insurance.
• Up to 12 days of paid time off per year, subject to date of hire and eligibility.
• Up to two paid well-being days per year, subject to date of hire and eligibility.
• Up to one paid volunteer day per year, subject to date of hire and eligibility.
• 10–11 paid holidays per year, subject to date of hire and eligibility.
• Up to three floating holidays per year, subject to date of hire and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level