Marketing Communications Specialist

Ntrepid Corporation • ,

1d

About The Position

The Product Communications Specialist works with the Implementation manager, marketing team, and Ntrepid’s Academy, a Cyber Solutions Center of Excellence offering training, resources, and operational support. The role creates content and develops specialized knowledge of online managed attribution and related technologies. It calls for strong writing and editing skills, technical aptitude, and the ability to understand emerging technologies and their applications in Ntrepid’s market.

The specialist collaborates across teams to create clear, accurate materials that improve user engagement, product understanding, and training effectiveness. They use AI-enabled writing, research, and content-development tools with appropriate source verification, editorial judgment, and human review. The role communicates products to National Security and Defense communities and supports internal alignment through messaging, documentation, training materials, and updates. It is described as a career pathway for someone interested in moving into product ownership, product management, or account management.

Requirements

• U.S. citizenship required.
• Submit three writing samples, approximately 600 words each: a technical piece for a technical, government, or law enforcement audience; a narrative-style instructional piece guiding an audience through a technical demonstration or process; and a candidate’s-choice sample demonstrating a different style, purpose, or approach. Samples should be emailed to [email protected].
• Bachelor’s degree in Communications, Marketing, Technical Writing, or a related field.
• At least 2 years of experience in technical writing, content creation, or marketing communications.
• Proficiency in Adobe InDesign and experience creating formatted, high-quality materials.
• Strong ability to simplify technical jargon for diverse audiences.
• Familiarity with documentation tools such as JIRA and with version control processes.
• Knowledge of social media content management and analytics tools.
• Excellent organizational skills and attention to detail.
• Strong writing and editing skills and technical aptitude.

Nice To Haves

• B2G experience.

Responsibilities

• Develop and maintain user guides, access guides, and product SharePoint pages in Ntrepid’s style and voice.
• Ensure technical documentation is consistent and accurate for diverse audiences.
• Maintain and organize the Documentation JIRA project to support timely updates and workflows.
• Provide technical writing and formatting support for RFPs, RFIs, and other business needs.
• Coordinate with the Product team on the product roadmap and objectives, and work with product owners to communicate features and enhancements.
• Create training materials such as video scripts, quizzes, interactive learning modules, and user and administrative guides for training processes.
• Audit and update training materials to reflect product updates and business needs, maintaining consistency and version control.
• Support the “Living On” initiative and develop workflows to improve scalability and learner outcomes.
• Work with Account Managers to manage customer access to the Academy Learning Center, including user registration, access maintenance, and course and learning-path assignments.
• Support administration and day-to-day management of the Academy Learning Center as needed.
• Create, edit, and maintain public-facing and solution content, including website and landing-page copy, sales enablement materials, product feature descriptions, campaign content, and social media copy.
• Partner with Marketing, Product, and subject matter experts to translate technical capabilities into clear, credible messaging for government, defense, law enforcement, and commercial audiences.
• Support the development and maintenance of product messaging, including solution positioning, value propositions, terminology, and proof points.
• Ensure marketing and sales materials accurately reflect product capabilities, releases, and the Ntrepid brand voice.
• Contribute content for campaigns, product launches, events, and customer communications.
• Manage corporate social media accounts, including content creation, posting, and analytics reporting.
• Improve marketing content based on analytics, feedback, and industry best practices.
• Use sound judgment, verify sources, and apply editorial standards and human review to AI-assisted work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level