Marketing & Communications Director

MERCY MULTIPLIED AMERICA • Nashville, TN

2d • Hybrid

About The Position

The right person for this role is an experienced marketing professional who is also a gifted writer- someone who has built or helped build a marketing function before and understands the unique dynamics of faith-based nonprofit communications. You are comfortable being both the strategist and the executor. You are a self-starter who does not need a team around you to get things done, and a collaborator who works closely and comfortably alongside senior leadership. You understand that in a ministry context, every piece of content is an act of stewardship and you bring your whole self, including your faith, to that responsibility. If this describes you, we welcome an application! Mercy Multiplied exists to provide opportunities for all to experience God’s unconditional love, forgiveness, and life-transforming power. Mercy’s Residential counseling Program is voluntary, biblically-based, and helps young women ages 13–32 break free from life-controlling issues and situations, including anxiety, depression, abuse, eating disorders, self-harm, addictions, unplanned pregnancy, and sex trafficking. These residential services are offered free-of-charge. The Mercy Multiplied Center for Wellness and Counseling is Mercy’s free-of-charge Outpatient counseling Program for men and women aged 13 and older. Our Outreach Services train and resource men and women to effectively support and minister to those who are hurting and struggling through workshops, videos, podcasts, discipleship teaching, and other practical resources. The staff at Mercy Multiplied is a team of talented, fun, and hardworking people across four U.S. locations who work together to serve one mission: to provide opportunities and resources for all to experience God’s unconditional love, forgiveness, and life-transforming power. All positions at Mercy Multiplied require mature Christians with a dedicated work ethic. Mercy Multiplied only hires and employs individuals who live a lifestyle conducive to Christian principles. Only qualified candidates need apply (no phone calls please).

Requirements

• Bachelor’s degree in Marketing, Communications or related field
• 8+ years of experience in marketing, communications, or content (nonprofit or faith-based experience strongly preferred)
• Strong writing ability- candidates will be asked to submit writing samples as part of the application process
• Demonstrated experience building or helping establish a marketing function, not just maintaining one
• Hands-on experience with email marketing platforms, social media strategy, and content calendar execution
• Experience with ActiveCampaign or similar email marketing and automation platforms and Canva and/or Adobe Creative Suite for day-to-day content creation
• Mature Christians with a dedicated work ethic.
• Live a lifestyle conducive to Christian principles.

Nice To Haves

• Experience in a faith-based nonprofit with a residential or program component
• Familiarity with donor communications and fundraising language
• Video editing skills for short-form social content (CapCut, Premiere Pro, or similar)

Responsibilities

• Work closely with the Senior Director to help define the long-term structure of the marketing department by identifying what roles are needed, when to hire them, and how to build the team for maximum impact.
• As the team grows, take on a mentoring and leadership role with marketing staff, fostering a collaborative, high-performance culture aligned with Mercy’s mission and values.
• Provide input on departmental budget and resource allocation in collaboration with the Senior Director, ensuring marketing spend is purposeful and measurable.
• Personally write and edit the majority of Mercy’s external communications.
• Actively seek out and tell life transformation stories with sensitivity, authenticity, and emotional resonance.
• Develop and maintain a consistent brand voice across all channels and communications, working in close collaboration with the Senior Director.
• In partnership with the Senior Director, develop and personally execute a digital strategy aligned with the ministry’s mission.
• Directly oversee the organization’s email marketing platform (ActiveCampaign).
• In partnership with the Senior Director, develop social media strategy across Instagram, Facebook, YouTube, and other platforms; directly manage and give day-to-day direction to a social media contractor executing that strategy.
• In collaboration with the Senior Director, develop and personally execute integrated marketing strategies that advance Mercy’s mission, increase awareness, deepen engagement, and support donor growth and retention.
• Contribute meaningfully to the development and ongoing management of the organization’s Style Guide.
• Coordinate the annual magazine (Multiply!) in collaboration with the Senior Director, personally managing content, timeline, and production.
• Personally produce Mercy’s annual donor appeals, campaign materials, and event communications.
• Develop and execute marketing and communications strategies for major awareness or fundraising events.
• Support the Senior Director and Founder & President in identifying and pursuing high-impact speaking opportunities, podcast appearances, and national conference presence.

Benefits

• Health, vision, and dental benefits offered to full-time employees
• Life Insurance
• 401K benefits
• PTO, Holidays and generous bonus days at Christmas
• Business casual dress code
• Work-life balance
• Opportunities to exercise your faith working alongside a supportive team of believers
• Attend sessions led by dynamic Bible teachers and Christian speakers and authors brought in from all over the world

What This Job Offers

• Job Type: Full-time
• Career Level: Senior