Marketing, Communications and Philanthropy Officer - Full-time

VON Canada

About The Position

The Marketing, Communications and Philanthropy Officer promotes engagement and a positive public image among VON’s audiences while advancing fundraising efforts. Working with the Marketing, Communications and Philanthropy team and internal stakeholders, the Officer contributes to strategy development and implements tactical solutions aligned with VON’s priorities. The position is regular, full-time (1.0 FTE), with 75 hours bi-weekly on a day schedule and no on-call requirement. The posting notes an existing vacancy and says the Nova Scotia wage range is available upon request. The Officer supports communications, fundraising, media relations, digital content, brand management, stakeholder coordination, and reporting. The role requires adherence to fundraising professional standards and VON privacy, confidentiality, safety, and workplace policies. A satisfactory criminal records check is required; a Vulnerable Sector Search and/or Child Abuse Registry Check may also be required. French-language ability is an asset. The work takes place in a dynamic, detail-oriented environment and includes physical activity such as lifting, carrying, bending, reaching, kneeling, walking, sitting, standing, climbing stairs, and tasks requiring fine hand movements. VON Canada states its commitment to accessibility and to equity, diversity, and inclusion.

Requirements

Relevant post-secondary education in marketing, public relations, English, journalism, or business administration, or equivalent experience in fund development, media relations, communications, and/or marketing.
At least 3 years of professional experience, including a proven track record in fundraising.
Demonstrated experience with fundraising databases, including Raiser’s Edge.
Advanced experience with Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook, and content management software.
Excellent oral and written communication skills.
Excellent proofreading, copy editing, and quality-control skills.
Creative thinking and problem-solving skills.
Exceptional interpersonal skills and the ability to relate effectively with people at all levels, internally and externally.
Strong time-management and organizational skills, and reliability.
Ability to work collaboratively as well as independently with minimal supervision.
Ability to exercise initiative, tact, discretion, and judgment; deal effectively with people; and work under pressure.
Attention to detail and accuracy.
Ability to meet the physical demands of the role, including lifting, carrying, bending, reaching, kneeling, walking, sitting, standing, climbing stairs, and fine hand movements.
A current, original, satisfactory Criminal Records check is required.
Ability to comply with VON policies on privacy, confidentiality, workplace safety, and personal information protection.

Nice To Haves

Content Management Software experience, preferably Drupal.
Previous experience in meeting coordination and event planning and management.
In-depth knowledge of Search Engine Optimization (SEO), keyword search, and Google Analytics.
Ability to produce content for social channels in text, image, and video formats.
Experience managing and scheduling social media and web content.
Expertise across multiple social media platforms.
Experience in the health and/or community support services sector.
Ability to speak French.
A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.

Responsibilities

Conduct work in alignment with the Association of Fundraising Professionals’ Code of Conduct and VON privacy policies and procedures.
Lead creation of the monthly e-newsletter and manage and report on its distribution and readership.
Develop employee communications for approval in consultation with internal clients and with an understanding of the contextual environment.
Create briefing notes for meetings with prospects and donors.
Research and create profiles for potential and current individual, foundation, and corporate donors.
Use Raiser’s Edge to record and report data accurately and on time.
Support site grant-funding requests by retrieving data from a central repository and tracking submission outcomes.
Pursue grant application opportunities and develop grant-tracking processes.
Assist with monthly and annual statistical analyses of fund development activities and results.
Receive donations in person and by phone, and process online credit card transactions.
Coordinate creation and updates of web content and follow protocols to keep the website current.
Create and coordinate engaging text, image, and video content for social media channels; train colleagues to use social media in support of engagement objectives.
Work with IT staff on ongoing website improvements, phased updates, and redesigns.
Respond to media requests and coordinate interviews; track and report media activity with site staff and develop a proactive campaign calendar.
Identify opportunities to position Board members and senior leaders as sources for interviews.
Create media products such as advisories, releases, backgrounders, and fact sheets.
Monitor industry news and provide management with regular reports on key trends.
Maintain media archives using media-monitoring tools.
Maintain and refresh brand and marketing tools, including print templates, image and video banks, policies, and guidelines; monitor and report on their use.
Create and coordinate production schedules and maintain relationships with graphic designers, mail houses, printers, and photographers.
Evaluate and negotiate vendor contracts.
Create and maintain a VON style guide.
Coordinate, support, and report on meetings with internal and external stakeholders.
Maintain stakeholder dashboards and records, including records on local volunteer boards.
Proofread, edit, and quality-check reports and external documents in English and/or French as needed.
Coordinate the planning, writing, editing, production, and distribution of reports, newsletters, and publications.
Promote VON’s goals and values and its role as an integrated community care provider.
Promote a safe and healthy workplace and comply with applicable occupational health and safety requirements and VON’s Safety Management System.
Follow VON policies, work practices, confidentiality requirements, and safeguards for personal information.
Collaborate with staff in a team-based approach to service delivery and engage MCP and cross-functional teams in supporting fund development.
Develop working relationships with clients, donors and prospective donors, partners, community volunteers, reporters, and editors.