Marketing Clinical Liaison

Ernest Health•Mishawaka, IN
•Onsite

About The Position

The Marketing Clinical Liaison works for Rehabilitation Hospital of Northern Indiana, an inpatient rehabilitation facility in Mishawaka, Indiana. The hospital provides intensive rehabilitation for people recovering from serious injuries or illnesses, including stroke, brain or spinal cord injuries, and multiple trauma. Its interdisciplinary team delivers individualized therapy focused on restoring mobility, communication, and daily living skills. The liaison evaluates patients to determine whether they meet admission criteria and supports the referral-to-admission process. The role also develops strategic plans, makes marketing calls, and presents rehabilitation services to potential referral sources. The position combines clinical knowledge, patient advocacy, relationship building, and business development, and requires regular travel within the region.

Requirements

  • Current, valid, and active clinical licensure as an RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist.
  • Current, valid, and active driver’s license, proof of automobile insurance, and a clean driving record.
  • Ability to travel regularly within the regional area.
  • Knowledge of clinical operations and procedures.
  • Understanding of patient mix, regulatory requirements, reimbursements, and other factors affecting hospital operations.
  • General computer skills, including data entry, word processing, email, and record management.
  • Effective organizational and time-management skills.
  • Effective written and verbal communication skills.
  • Ability to maintain quality and safety standards and proper confidentiality.
  • Ability to work closely and professionally with others.
  • Strong clinical skills and a business-development mindset.

Nice To Haves

  • Three years of healthcare experience.
  • Healthcare sales experience.
  • Experience promoting programs and services in a medical environment.

Responsibilities

  • Evaluate patients and determine whether they meet admission criteria.
  • Prepare development plans and conduct marketing calls.
  • Present the benefits of rehabilitation to potential referral sources.
  • Build relationships within an assigned territory using clinical and selling skills.
  • Assist patients through the referral-to-admission process as a patient advocate.
  • Integrate the hospital’s mission and Guiding Principles into daily practice.

Benefits

  • PPO and high-deductible medical plan options.
  • Flexible Spending Account and Health Savings Account options.
  • Dental and vision coverage.
  • 401(k) with employer matching.
  • Life insurance.
  • Short- and long-term disability.
  • Marketing Bonus Plan.
  • Employee Assistance Program.
  • Wellness Program with quarterly challenges and participation incentives.
  • Earned Time Off accruing from the start date.
  • Senior Liaison Career Ladder bonus plan.
  • Recognition, wellness, and retention programs.
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