Marketing & Client Development Senior Manager - Digital Experience, Virtual Events

Cooley LLP•Washington, DC

1d•$145,000 - $210,000•Onsite

About The Position

This role is part of the Strategy, Transformation & Growth Team, which acts as the firm’s "central nervous system," building the scalable infrastructure and data-backed frameworks that allow Marketing & Client Development to move from reactive execution to proactive, high-impact strategy. It ensures that strategic choices and unique brand differentiating experiences (spanning high-end events to targeted digital channels) are translated into repeatable, optimized market performance that makes the firm stand out in market.

Requirements

After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
Ability to work extended and/or weekend hours, as required
Ability to travel, as required
7+ years applicable experience in the field (e.g., marketing or business development, preferably with an emphasis working in a strategy, transformation, or growth function), with 2+ years of exempt/management experience in relevant roles
Ability to work more independently, demonstrate escalating ownership and mastery of assigned area, exhibit strength in the areas below, become a resource and mentor to others
Familiarity with event management systems and video conferencing technologies
Hands-on event coordination and/or admin experience (including management of stakeholders and event moderators/panelists)
Live event management experience (including troubleshooting, audience engagement and polling)

Nice To Haves

Bachelor’s degree
Supervisory experience
Prior legal industry or professional services experience
Entrepreneurial by nature
Excellent attention to detail
Approaches tasks through a lens of quality and consistency
Approaches tasks through a digital first lens
Exceptional interpersonal and communication skills with ability to facilitate and solve problems
Ability to organize, prioritize and coordinate multiple activities often under tight timelines
Takes a consultative approach to set goals, drive projects, and achieve outcomes
Strong judgment
Team-player with collaborative spirit
Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data
High level of professionalism at all times
Demonstrated ability to lead through influence and develop talent
Proactive, analytical mindset
Effective presentation skills

Responsibilities

Architect the strategy and operational framework for the firm’s virtual programming, ensuring webinars and digital events deliver elite, high-engagement client experiences.
Act as the lead business owner for virtual event technologies (e.g., Zoom, CVent), managing platform configurations, vendor relationships, and feature roadmaps.
Manage onshore production leads and offshore support teams to coordinate high-volume virtual events and on-demand content libraries.
Responsible for the "production value" of the channel, implementing rigorous quality standards for broadcast delivery, speaker preparation, and digital environment design.
Support client journeys by ensuring virtual events are logically connected to pre-event demand generation and post-event nurture sequences within the MAP and web.
Lead the data strategy for virtual engagement, capturing and analyzing attendee behavior (polls, questions, dwell time) to provide actionable insights to CD and practice leads.
Work closely MCD to design hybrid experiences that bridge the gap between campaigns, in-person activations and digital reach.
Collaborate with the Tech vertical beyond MCD to integrate virtual event data into the firm’s central data lake and future-state client intelligence platforms.
Define and deploy repeatable "virtual playbooks" that enable practices to launch high-quality digital programs with speed and consistency.
Serve as direct supervisor and mentor to direct reports
Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests
Support business professional development and continued educational opportunities
In collaboration with immediate supervisor and central HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events
All other duties as assigned or required