Marketing Campaign Delivery Specialist

Cisco•Austin, TX

2d•$77,300 - $97,900

About The Position

Join a collaborative marketing team that orchestrates integrated marketing activity across channels, disciplines, and global and regional priorities. The team connects campaign planning with execution to coordinate, measure, and efficiently deliver marketing activities that support business objectives and create connected customer experiences. As a link between campaign planning and channel execution, the Marketing Campaign Delivery Specialist coordinates, tracks, and measures marketing activities across the customer journey. The role turns agreed priorities into clear plans, works with internal teams and agencies to deliver them, maintains visibility into progress and performance, flags issues early, and improves customer touch points and team workflows. The position also uses AI and automation to reduce manual work. The role may be eligible for remote work in the United States, depending on business needs and hiring manager approval.

Requirements

Meet one of the following education and experience combinations, completed within the past 3 years or expected within the next 12 months: a Master's degree and 0 years of work experience; a Bachelor's degree and 2 years of work experience; an educational or workforce development program (such as an Associate’s degree, apprenticeship, boot camp, or certification) and 3 years of work experience; or a high school diploma or equivalent and 4 years of work experience.
Qualifying education and work experience must be in marketing operations, campaign management, integrated marketing, project or program management, or a related field.
Experience coordinating multiple tasks or projects with deadlines through work, internships, or school.
Comfort working with data and reports to monitor results and identify trends.
Strong organization, problem-solving, and written and verbal communication skills.

Nice To Haves

Exposure to integrated or multi-channel marketing campaigns.
Familiarity with campaign performance measurement and customer touch points.
Familiarity with marketing automation or work management tools, such as Workfront or Eloqua.
Hands-on experience using AI tools to automate work and increase productivity, such as building custom assistants or agents, chaining tools together, or automating repetitive tasks beyond using a chatbot for answers.
Experience working with global or regional teams, or external agencies.
A builder's mindset, including identifying repetitive work and finding ways to automate it.

Responsibilities

Plan, monitor, and report on campaign activities from kickoff through completion, and flag risks or slipping milestones early.
Coordinate cross-channel execution with channel owners, partner teams, and agencies so activities launch in the right order and on time.
Review new marketing requests for completeness and scope, and route them to the appropriate team before work starts.
Support performance reporting by gathering results across customer touch points, identifying what is working and what is not, and suggesting improvements.
Document and update team templates, checklists, workflows, and standards.
Use AI tools and automation to reduce manual steps in tracking, reporting, and intake, including creating reusable agents, prompts, or automated workflows.

Benefits

Medical, dental, and vision insurance, subject to plan eligibility rules.
401(k) plan with a Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Cisco restricted stock unit grants may be available, subject to continued employment and vesting terms.
10 paid holidays per full calendar year and one floating holiday for non-exempt employees.
One paid day off for the employee's birthday, a paid year-end holiday shutdown, and four paid personal wellness days.
Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
Exempt employees participate in a flexible vacation time off program with no defined usage limit, subject to availability and business limitations.
80 hours of sick time off on the hire date and each January 1 thereafter, with up to 80 unused hours carried forward from one calendar year to the next.
Additional paid time away may be requested for critical or emergency issues involving family members.
Optional 10 paid volunteer days per full calendar year.
Employees in non-sales roles are eligible to earn annual bonuses, subject to Cisco policies.