Marketing Campaign Delivery Specialist

Cisco•Austin, TX

About The Position

Join Cisco’s collaborative marketing team, which orchestrates integrated marketing activity across channels, disciplines, and global and regional priorities. The team connects campaign planning with execution so marketing activities are coordinated, measurable, and delivered efficiently to support business objectives and create connected customer experiences. As a link between campaign planning and channel execution, the Marketing Campaign Delivery Specialist coordinates, tracks, and measures marketing activities across the customer journey. The role turns agreed priorities into clear plans, works with internal teams and agencies to deliver those plans, and helps maintain consistent workflows as the team scales. It makes activity progress and performance visible, flags issues early, improves customer touch points and delivery processes, and uses AI and automation to reduce manual work.

Requirements

Meet one of the following education and work-experience combinations, with education completed within the past 3 years or expected within the next 12 months: a master's degree and 0 years of work experience; a bachelor's degree and 2 years of work experience; an educational or workforce development program (such as an associate's degree, apprenticeship, boot camp, or certification) and 3 years of work experience; or a high school diploma or equivalent and 4 years of work experience.
Qualifying education and work experience must be in marketing operations, campaign management, integrated marketing, project or program management, or a related field.
Experience coordinating multiple tasks or projects with deadlines through work, internships, or school.
Comfort working with data and reports to monitor results and spot trends.
Strong organization, problem-solving, and written and verbal communication skills.

Nice To Haves

Exposure to integrated or multi-channel marketing campaigns.
Familiarity with campaign performance measurement and customer touch points.
Familiarity with marketing automation or work management tools, such as Workfront or Eloqua.
Hands-on experience using AI tools to automate work and boost productivity, such as building custom assistants or agents, chaining tools together, or automating repetitive tasks beyond using a chatbot for answers.
Experience working with global or regional teams, or external agencies.
A builder's mindset and an interest in finding ways to automate repetitive work.

Responsibilities

Plan, monitor, and report on campaign activities from kickoff to completion, flagging risks and slipping milestones early.
Coordinate with channel owners, partner teams, and agencies so cross-channel activities launch in the right order and on time.
Review new marketing requests, confirm they are complete and scoped, and route them to the appropriate team before work begins.
Pull performance results across customer touch points, identify what is working and what is not, and suggest improvements.
Document and update the templates, checklists, and standards used by the team.
Use AI tools and automation to remove manual steps in tracking, reporting, and intake, including reusable agents, prompts, or automated workflows.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available to eligible employees, subject to vesting conditions.
10 paid holidays per full calendar year and, for non-exempt employees, one floating holiday
One paid day off for an employee's birthday
Paid year-end holiday shutdown
Four paid days off for personal wellness
Vacation time: non-exempt employees receive 16 days per full calendar year; eligible exempt employees participate in a flexible vacation time off program with no defined limit, subject to availability and business limitations.
80 hours of sick time off on the hire date and each January 1 thereafter, with up to 80 unused hours carried forward
Additional paid time away may be requested for critical or emergency family issues.
Optional 10 paid volunteer days per full calendar year
For non-sales roles, eligibility to earn annual bonuses, subject to Cisco policies