Marketing and Administrative Support

BankSouth Mortgage•Hahira, GA

1d•Onsite

About The Position

BankSouth Mortgage is seeking a Marketing & Administrative Support Specialist. This role is located in Hahira, GA and is primarily focused on executing high-volume, template-based marketing requests using pre-approved tools, content, and processes – along with light administrative/front desk support. We are ideally looking for a part-time team member, but are open to a full-time schedule for the right candidate. This is a great fit for someone who enjoys structured work, has an understanding of digital marketing, is comfortable with tools like Canva, is a quick learner of Martech tools, and can follow direction with strong attention to detail.

Requirements

High school diploma or GED
1+ year of administrative, receptionist, or customer-facing experience
Good communication and organizational skills
Strong attention to detail and ability to follow processes
Proficiency in Microsoft Office (Word, Excel, Outlook); comfortable learning new systems
Ability to handle confidential information with discretion
Professional demeanor with strong customer service orientation
Basic knowledge of digital marketing and a quick learner of Martech

Nice To Haves

Experience in the mortgage, banking, or financial services industry
Familiarity with loan origination systems
Experience with CRM or marketing platforms (e.g., HubSpot, Salesforce)
Experience creating content using tools such as Canva
Basic knowledge of social media management and email marketing platforms
Prior experience supporting marketing campaigns or events

Responsibilities

Customize and update pre-approved Canva templates (flyers, social graphics, emails, event materials)
Add Loan Officer-specific details (names, headshots, contact info, co-branded elements)
Create digital marketing content from templates for various formats (social, print, email)
Follow clear instructions
Support high-volume, quick-turn time marketing requests (no original design required)
Prepare and schedule social media posts using approved content
Assist with building and formatting email campaigns using provided materials
Use AI tools, when directed, for simple content drafts or variations
Communicate clearly on request status and maintain accuracy and brand consistency
Build and schedule email campaigns in HubSpot (or similar)
Draft basic marketing copy using AI tools and internal guidance
Assist in creating internal content (newsletters, presentations, etc.)
Greet visitors and manage incoming calls
Maintain a clean, organized office environment and professional appearance
Assist loan officers with basic administrative tasks (e.g., importing applications, pulling reports)
Handle sensitive information with confidentiality
Responsible for learning, understanding and practicing required fraud prevention practice, BSA and OFAC compliance requirements
Ensure that BankSouth Mortgage adheres to all applicable federal and state regulations
Maintain confidentiality of all customer files & associated information
Assist examiners and auditors by providing required documentation
Correct exceptions to issues found by examiners and auditors