Account Manager

Lucas James Talent Partners • Chicago, IL

2d • Hybrid

About The Position

As a Marketing Account Manager, you will serve as the primary point of contact for assigned clients, acting as both a trusted advisor and internal advocate. You will oversee day-to-day account management, guide strategy, manage budgets, and ensure campaigns execute seamlessly from planning through launch. This role involves working cross-functionally with strategists, creative teams, media buyers, and analysts to deliver impactful, data-driven marketing solutions, and is ideal for someone who combines strategic thinking with strong execution and attention to detail. Scale Marketing combines business insight, media expertise, and data analytics to create strategies that drive measurable results. The company optimizes campaigns, develops performance-driven creative, and continuously refines its work to maximize ROI, with success built on how clients and team members are treated.

Requirements

• 3+ years of experience in account management (agency experience required)
• Strong understanding of both traditional and digital media channels
• Exceptional organizational skills and attention to detail
• Excellent communication skills with a client-first mindset
• Ability to manage multiple projects and priorities in a fast-paced environment

Responsibilities

• Develop a deep understanding of client businesses, KPIs, and historical performance
• Partner with strategists to identify growth opportunities and optimize campaigns
• Communicate progress, insights, and recommendations to clients and internal teams
• Proactively identify challenges and implement solutions before issues arise
• Manage budgets, timelines, and scope changes across multiple accounts
• Collaborate with media teams to ensure campaigns execute as planned and meet KPIs
• Coordinate creative deliverables and manage client approvals
• Prepare performance reports and lead client-facing meetings
• Support onboarding, competitive research, and strategic planning initiatives
• Oversee financial processes including reconciliation and invoicing

Benefits

• Comprehensive health, dental, and vision insurance
• 401(k) plan
• Generous paid time off
• Ongoing professional development opportunities
• Hybrid work environment in a collaborative Chicago office
• Company-sponsored events and team-building activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees