Account Manager Account Manager

Körber Group

23h

About The Position

Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time. We are seeking an Account Manager to join our team at Koerber Pharma Software, Inc. The Account Manager is responsible for managing regional client relationships, driving account growth, and ensuring customer satisfaction. This role requires strong interpersonal skills, industry knowledge, and the ability to align customer needs with Körber’s solutions. Join the home for entrepreneurs! Your role in our team You will own and manage a portfolio of regional accounts Develop account plans and drive renewals, upsells, and cross-sells Serve as the primary point of contact for customer communications and escalations You will collaborate with Sales Engineers and Product teams to deliver value-based solutions Monitor account health and proactively address risks or opportunities Represent Körber at regional industry events and client workshops Your working environment at Körber Körber Business Area Pharma is the leading provider for MES software to the pharmaceutical and biotech manufacturing industry. Our first in class Werum PAS-X software offering allows our customers to control and record the making of life saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation."

Requirements

You have a 2 – 4 years of experience in account management or customer success
Proven ability to manage multiple accounts and build long-term relationships
Strong understanding of pharma or life sciences industry preferred
Excellent communication, negotiation, and problem-solving skills
Strong organization and time management abilities
You are comfortable with CRM tools and digital communication platforms
Able to work collaboratively across teams and departments; global experience is a plus
Your bachelor’s degree in business, life sciences, or related field is preferred

Nice To Haves

Prior experience in software sales or life sciences is a plus

Responsibilities

You will own and manage a portfolio of regional accounts
Develop account plans and drive renewals, upsells, and cross-sells
Serve as the primary point of contact for customer communications and escalations
You will collaborate with Sales Engineers and Product teams to deliver value-based solutions
Monitor account health and proactively address risks or opportunities
Represent Körber at regional industry events and client workshops

Benefits

You will work in a modern work environment with open culture towards improvements and new ideas
You are part of a global operating company with a wide customer basis and a growing business
You profit from international cooperation within group-expert network to implement corporate wide concepts
You will work in a team who is focusing on customer requirements
You will get an attractive compensation package including health, dental, vision insurance and retirement plan

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