Marketing Account Manager

Pavago
Remote

About The Position

We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts. In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently. You’ll work directly with leadership while coordinating email marketing campaigns, client communication, website updates, SEO support, reporting & analytics, and workflow management. This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

Requirements

  • 3+ years of experience in marketing account management, client-facing marketing roles, or agency account management
  • Strong experience with Mailchimp, WordPress, Ahrefs or Semrush, and Google Analytics (GA4)
  • Strong written and verbal English communication skills
  • Excellent organization and project management ability
  • Comfortable managing multiple accounts and priorities simultaneously
  • Experience working with executive-level or high-profile clients preferred
  • Comfortable using Google Workspace, Slack, and messaging and collaboration tools

Nice To Haves

  • Experience with HubSpot
  • Experience with Klaviyo
  • Experience with Canva
  • Experience with Adobe Express
  • Familiarity with Google Ads
  • Familiarity with Meta Ads
  • Familiarity with paid media coordination

Responsibilities

  • Serve as the main point of contact for client accounts
  • Manage communication through email, Slack, WhatsApp, and Zoom/video calls
  • Lead recurring client meetings and strategy check-ins
  • Maintain strong relationships with executive-level stakeholders
  • Ensure clients feel informed, supported, and confident in delivery progress
  • Build and manage email marketing campaigns using Mailchimp, HubSpot, and Klaviyo
  • Write and edit email copy, subject lines, and campaign messaging
  • Manage audience segmentation, scheduling, and campaign launches
  • Monitor open rates, click-through rates, and engagement metrics
  • Share performance insights and recommendations with clients
  • Update and manage website content using WordPress and CMS platforms
  • Ensure websites remain accurate, updated, and aligned with campaigns and branding
  • Coordinate content and landing page updates when needed
  • Conduct SEO audits and keyword research using Ahrefs and Semrush
  • Monitor keyword rankings and website performance improvements
  • Support optimization efforts for visibility and traffic growth
  • Analyze marketing performance using Google Analytics (GA4) and campaign reporting tools
  • Translate marketing data into clear reports, actionable insights, and client-friendly summaries
  • Track campaign performance and account health consistently
  • Coordinate tasks across leadership, clients, and internal marketing teams
  • Convert feedback into clear action items and priorities
  • Ensure projects remain organized, on schedule, and moving forward efficiently
  • Maintain visibility into deliverables and deadlines
  • Use AI tools like ChatGPT, Claude, and AI writing/research tools to improve workflow efficiency for research, reporting, campaign content, and communication
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