Market Sales Coordinator

OPENLANE

3d•Remote

About The Position

OPENLANE is seeking a Market Sales Coordinator to support high-quality remarketing, inspection, and inventory validation services across dealership networks. The role involves conducting thorough vehicle condition assessments, detailed documentation, and automotive data entry, using experience in automotive diagnostics, damage estimation, and customer relationship management. This is a remote field role supporting an assigned territory or market in Canada. The coordinator travels daily to dealership and customer sites, works outdoors in varied environments and weather conditions, and manages visits with minimal direct supervision. The position requires accurate, timely inspection reports and photographs, effective communication with dealership personnel and internal teams, and adaptability to changing schedules and customer priorities. OPENLANE offers competitive pay, benefits, paid time off, retirement savings plans, leave programs, and opportunities for professional growth. Annual salary is listed as CAD $40,000–$45,000, depending on experience, skills, qualifications, and other relevant factors. The target monthly bonus range is CAD $0–$700.

Requirements

One to three years of customer service experience, with the ability to manage several dealer or client relationships and follow through on commitments.
Valid driver’s license with a clean driving record and reliable transportation to cover the assigned field territory.
Comfort working in all weather conditions as necessary to complete assigned work.
Proficiency using digital mobile applications, inspection technology, and inventory management software.
Strong interpersonal skills and a proven track record of maintaining positive relationships with external business partners.
Ability to manage a daily travel schedule efficiently across assigned dealership territories with minimal direct supervision.
Ability to communicate effectively and professionally with dealership personnel, commercial account managers, and internal teams.
Ability to identify discrepancies between physical vehicle assets and documentation and resolve issues accurately and tactfully.

Nice To Haves

Experience in vehicle inspections, automotive repair, damage appraisal, or field fleet operations.
Familiarity with OPENLANE platform products and digital automotive remarketing processes.
Automotive Service Excellence (ASE) certification or recognized vehicle inspection credentials.
Working knowledge of Canadian wholesale automotive market trends and dealership operational workflows.
Prior experience in commercial account fleet management or vehicle logistics coordination.
Experience as a dealership lot attendant (vehicle porter), inventory assistant, or vehicle photographer.
Demonstrated ability to perform accurate vehicle condition ratings and identify paint, body, structural, and mechanical damage.
Comfort locating, moving, and staging vehicles on a dealership lot or in an inventory area.
Experience working with dealership staff to keep vehicle records and appointments organized.

Responsibilities

Conduct vehicle inspections and document mechanical, interior, and exterior conditions using OPENLANE’s mobile application.
Capture required vehicle details and images, verify identifiers, note observable concerns, and complete or correct vehicle profiles before launch.
Escalate uncertain findings or missing information through the appropriate process.
Plan dealership visits across the assigned territory, confirm access to vehicles and keys, respond to short-notice requests when feasible, and promptly communicate schedule changes or coverage needs.
Upload detailed condition reports and high-resolution photographs to the OPENLANE platform within strict SLA deadlines.
Collaborate with teams such as Arbitration and Customer Service to refine inspection standards and minimize policy loss.
Travel daily to dealership and customer sites across the assigned Canadian region.
Manage dealer and client relationships and follow through on commitments.

Benefits

Medical, dental, and vision benefits.
Employer HSA contributions and FSA options (US).
Immediately vested 401K (US) or RRSP (Canada) with company match.
Paid vacation, personal, and sick time.
Paid maternity and paternity leave (US).
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US).
Employee Assistance Program.
Employer-paid Leap into Service Day to volunteer.
Tuition reimbursement for eligible programs.
Opportunities to expand skills and share knowledge across a publicly traded, global organization.
Internal promotions, diverse career paths, and meaningful advancement.