Market Operations Leadership Development Program - New Graduate

Carvana • Chandler, AZ

6d

About The Position

Carvana’s 12-to-18-month Market Operations Leadership Development Program is designed for new graduates and begins in the Market Operations Customer Advocate role. Participants begin by creating customer experiences on the driveway or at a Car Vending Machine, then learn the systems and operations that move a car from click to customer. Through mentorship, coursework, hands-on experience, and certification in different areas every six months, participants learn fulfillment operations across the first and last mile, work throughout the operation from the detail bay to the driveway, and develop skills for a future operations leadership role at a last-mile delivery location, Car Vending Machine, or showroom. The program includes driving a Carvana car hauler and working at Carvana Car Vending Machines.

Requirements

• Earned a bachelor's degree within the last three years.
• Must be at least 21 years of age.
• Must possess a valid driver's license.
• Must be able to read, write, speak, and understand English.
• Must pass a drug test and obtain a DOT Medical Card.
• Ability to perform physically demanding tasks, including detailing vehicles and loading or unloading vehicles onto haulers, indoors and outdoors, with occasional exposure to inclement or extreme weather.
• Ability to walk, stand, and sustain physical activity for extended periods of 8 or more hours.
• Ability to reach, twist, kneel, crouch, climb, balance, and squat.
• Ability to grasp, carry, lift, push, and pull items weighing 50 pounds.
• Excellent visual acuity and manual dexterity for frequent driving.

Responsibilities

• Create memorable customer experiences on the driveway or at a Car Vending Machine.
• Learn and use Carvana’s AI, products, and systems involved in moving a car from click to customer.
• Learn how fulfillment operations move cars, haulers, and people from first to last mile and develop skills to lead those operations.
• Drive a Carvana car hauler to deliver customer vehicles and experiences.
• Gain hands-on experience throughout operations, including the detail bay and driveway.
• Learn and work at Carvana Car Vending Machines.
• Complete coursework, mentorship, and certifications in different areas of Market Operations every six months.

Benefits

• Competitive, performance-based compensation.
• 401(k) with Carvana match.
• Opportunity for overtime during busy seasons.
• 100% company-paid healthcare premiums.
• Dental and vision benefits.
• Wellness program supporting mental, physical, and financial health.
• Pet care savings program.
• Paid time off: 13 days in the first year, increasing to 20 days thereafter.
• Annual grants of Carvana shares.
• Employee Stock Purchase Plan discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level