The Market Manager provides supervision and development opportunities for facility management in multiple facilities. This role ensures competitive talent for multiple facilities by championing company human resource initiatives, addressing new business needs or anticipated turnover, promoting opportunities to attract and retain a high-performing workforce, ensuring a talent pipeline, and guiding the leadership development process. The Market Manager implements and models customer service standards across multiple facilities by ensuring unbeatable excellence in store standards, understanding unique customer needs, ensuring an enhanced customer experience, and creating an environment for facility managers to set excellent customer service expectations aligned with customer needs, expectations, and company goals. This role also ensures compliance with company and legal policies, procedures, and regulations, including environmental compliance for multiple facilities, by implementing and monitoring loss prevention, safety, and compliance controls, overseeing safety, operational, and quality assurance routines, developing and implementing action plans, and providing direction and guidance on executing company programs and strategic initiatives. The Market Manager delivers effective execution for the business area by driving operational excellence, holding the management team accountable, initiating and leading company change efforts to maximize desired results, conducting competitor assessments, monitoring the effectiveness and implementation of continuous improvement programs, and providing information and feedback for process improvements within the organization. This role drives the overall financial performance of the market by preparing, analyzing, and reconciling financial reports, creating and administering capital and expense budgets, determining trends and areas of opportunity, advising others on cost control methods, and resolving budgetary issues. The Market Manager provides overall direction by analyzing business objectives and customer needs, developing, communicating, building support for, and implementing business strategies, plans, and practices, analyzing costs and forecasts, incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment, and demonstrating adaptability and sponsoring continuous learning. The Market Manager develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning, and leveraging the capabilities of new and existing talent. This role cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or noncompliance, and supporting the Open Door Policy. The Market Manager develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives, engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives, and supporting associate efforts in these areas. The Market Manager builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creating opportunities for all associates to thrive and perform. The Market Manager works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence. The Market Manager attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments. The Market Manager maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster the company culture, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around them, such as creating a sense of belonging, eliminating waste, and participating in local giving. The Market Manager acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. The Market Manager delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans. The Market Manager makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. The Market Manager displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. The Market Manager drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree