Market Grille Express Manager

Hy-Vee, Inc.•Gretna, NE

About The Position

The Market Grille Express Manager leads the department’s daily operations, establishing standards for customer service, food quality, employee performance, cleanliness, sanitation, and profitability. The manager develops and supervises the team, works with store leadership to set goals and schedules, and helps ensure the department offers fresh, high-quality products at competitive prices. The role includes managing inventory, ordering and receiving products, maintaining proper food storage and temperatures, overseeing pricing and bookkeeping, analyzing sales, planning promotions and displays, and ensuring equipment is maintained. The manager collaborates with restaurant and service staff and communicates sales ideas and updates to the team. This is a fast-paced leadership role in a store kitchen and restaurant environment, with frequent exposure to temperature extremes, dampness, equipment movement hazards, and cleaning chemicals or solvents. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent experience required.
  • Over one year of related work experience required.
  • Ability to lead and develop a team while maintaining high standards and a positive, energetic work environment.
  • Ability to solve practical problems and interpret instructions in varied situations with limited standardization.
  • Ability to compose original correspondence, interpret written work instructions, and follow technical manuals.
  • Ability to conduct job applicant interviews and make sound hiring decisions.
  • Math skills, including fractions, decimals, and percentages, for pricing, invoicing, and sales analysis.
  • Ability to communicate clearly and effectively with customers, employees, vendors, and store leadership.
  • Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
  • Where applicable, ability to safely use sharp knives and blades for food preparation.
  • Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
  • Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
  • Successful completion of a pre-employment drug screen is required.

Nice To Haves

  • Sanitation coursework is helpful.

Responsibilities

  • Set and uphold department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
  • Lead by example and create a friendly, welcoming atmosphere for customers.
  • Recruit, hire, train, supervise, discipline, and evaluate department employees; approve discipline and recommend transfers, discharge, and salary increases.
  • Determine department goals with the Store Director and establish weekly schedules and daily work plans.
  • Inspect signage and displays and order products for replenishment.
  • Calculate retail pricing, extend and post invoices, and oversee bookkeeping procedures.
  • Analyze weekly and monthly sales trends, compare results to actuals, prepare advertising projections, and write ads.
  • Plan displays, promotions, and pre-orders, and conduct department inventory.
  • Maintain proper temperatures and storage procedures to protect freshness and control shrink.
  • Understand and troubleshoot equipment and ensure needed maintenance is performed.
  • Work with Restaurant and Service staff and communicate sales ideas and updates to the team.
  • Unload trucks, check in delivered merchandise, and place products in appropriate storage areas.
  • Ensure competitive pricing in the market area and attend meetings, seminars, and continuing education as needed.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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