Market Grille Express Manager

Hy-Vee•Gretna, NE

6d•Onsite

About The Position

The Market Grille Express Manager leads the department’s daily operations and team, setting standards for customer service, food quality, employee performance, cleanliness, sanitation, and profitability. The manager works with store leadership to deliver fresh, quality products at competitive prices and create an exceptional customer experience. The role includes managing employees and department goals, schedules, inventory, pricing, purchasing, promotions, bookkeeping, and sales analysis. It also involves maintaining food freshness and safe storage, overseeing equipment maintenance, coordinating with restaurant and service staff, and following Hy-Vee policies and store guidelines. The position reports to store leadership and directly supervises Market Grille Express employees.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience required.
Over one year of related work experience required.
Ability to lead and develop a team while maintaining high standards and a positive, energetic work environment.
Ability to solve practical problems and interpret instructions in situations with limited standardization.
Ability to compose original correspondence, interpret written work instructions, and follow technical manuals.
Ability to conduct job applicant interviews and make hiring decisions.
Math skills including fractions, decimals, and percentages for pricing, invoicing, and sales analysis.
Clear and effective communication with customers, employees, vendors, and store leadership.
Ability to frequently stand and walk throughout a shift.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen.

Nice To Haves

Sanitation coursework.

Responsibilities

Set and uphold department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Lead by example and create a friendly, welcoming atmosphere for customers.
Recruit, hire, train, supervise, discipline, and evaluate department employees; approve discipline and recommend transfers, discharge, and salary increases.
Determine department goals with the Store Director and establish weekly schedules and daily work plans.
Inspect signage and displays and order merchandise for replenishment.
Determine retail pricing, extend and post invoices, and oversee department bookkeeping.
Analyze weekly and monthly sales trends, compare results to actuals, prepare ad projections, and write ads.
Plan displays, promotions, and pre-orders, and conduct department inventory.
Maintain proper temperatures and storage procedures to ensure product freshness and control shrink.
Troubleshoot equipment and ensure maintenance is performed as needed.
Work with Restaurant and Service staff and communicate sales ideas and updates to the team.
Unload trucks, check in deliveries, and place products in appropriate storage areas.
Maintain competitive pricing and attend meetings, seminars, and continuing education as needed.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.