Market Grille Express Clerk

Hy-Vee, Inc.•Bettendorf, IA

12d•Onsite

About The Position

The Market Grille Express Clerk works in a fast-paced store kitchen, providing friendly customer service and helping customers receive fresh, quality food quickly. The role includes taking counter and telephone orders, preparing and replenishing food, maintaining department supplies, processing payments, and keeping the work area clean and sanitary. The clerk works with coworkers to support customer satisfaction and a pleasant work environment, and may assist in other store areas or special projects as needed. Training is provided.

Requirements

Ability to follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Ability to work effectively as part of a team to deliver a positive customer experience.
Six months or less of similar or related work experience.
No education requirement; training is provided.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning and sanitation duties.

Nice To Haves

Prior food service experience is a plus.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Take customer orders at the Market Grille Express counter and answer the telephone promptly, including taking product orders.
Review daily orders, anticipate product needs, and prepare and replenish product.
Pull product from coolers or freezers for cooking and ensure adequate food supplies are ready.
Handle food safely and check its freshness and appearance throughout the shift.
Maintain a clean and sanitary work area.
Check in and put away product, and review invoices as needed.
Operate the department register, receive payment, and make change where applicable.
Remove trash promptly and wash dishes as needed.
Price and order product and deliver orders as needed.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.