Market General Manager

United Flea Markets LLC•Savannah, GA

3d•$55,000 - $58,000•Onsite

About The Position

Keller's Flea Market is seeking a dynamic, results-driven Market General Manager to lead the overall success of our market. This executive-level leadership role is responsible for driving revenue growth, controlling costs, developing high-performing teams, strengthening community relationships, and creating an exceptional experience for buyers, sellers, and employees. The General Manager serves as the face of the market and plays a critical role in shaping the customer experience, seller success, operational excellence, and long-term growth of the business. This position offers a unique opportunity for a hands-on leader to make a direct impact on market performance while building meaningful community connections and developing future leaders within the organization. We are seeking an energetic leader who thrives in a fast-paced environment and is passionate about operations, team development, customer service, event management, business growth, and community engagement. Candidates with experience managing retail centers, entertainment venues, flea markets, farmers markets, event facilities, hospitality operations, shopping centers, or multi-unit retail operations are strongly encouraged to apply.

Requirements

Minimum 8 years of progressive leadership experience in retail, hospitality, business operations, sales, event management, entertainment, or related customer-focused industries.
Proven success managing teams, budgets, operations, and customer service initiatives.
Strong conflict resolution, decision-making, and problem-solving skills.
Ability to read and understand sales reports, revenue reports, income statements, and balance sheets.
Excellent communication, leadership, and interpersonal skills.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
Highly organized with strong attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong sense of urgency, accountability, and ownership.
Ability to work weekends, holidays, and special events.
Valid Driver's License (Required)
Clean Background Check (Required)
Ability to work flexible hours, including weekends, holidays, and special events.
Ability to walk the property extensively and work outdoors in varying weather conditions.

Nice To Haves

Bachelor's degree in Business, Management, Marketing, Hospitality, or a related field preferred but not required.
Experience overseeing large public-facing operations.
Experience with community engagement, business development, and local partnerships.
Experience planning and executing events, promotions, and marketing initiatives.
Bilingual English/Spanish is a plus.
Flea Market Operations
Farmers Market Management
Shopping Center or Mall Management
Retail Store Management
Multi-Unit Retail Operations
Entertainment Venue Management
Family Entertainment Centers
Fairgrounds or Festival Operations
Event Venue Management
Hospitality Management
Hotel General Management
Restaurant Multi-Unit Leadership
Community Event Management
Recreation, Tourism, or Attractions Operations
Property Management with Operational Oversight

Responsibilities

Recruit, hire, train, coach, motivate, and retain top talent.
Establish clear performance expectations and accountability standards.
Foster a positive, service-first culture focused on teamwork, engagement, and operational excellence.
Create a high-performing team environment that consistently achieves business objectives.
Assist in developing and managing annual operating budgets.
Monitor revenue, expenses, and profitability while implementing corrective actions as necessary.
Analyze sales reports, operating metrics, financial statements, and market trends.
Develop and execute strategies that increase buyer attendance, seller participation, and overall market performance.
Drive revenue growth while maintaining strong expense controls.
Maintain consistent operating standards through effective implementation of company policies and procedures.
Oversee daily operations to ensure a safe, clean, organized, and welcoming environment.
Protect company assets and maintain compliance with company standards and regulatory requirements.
Coordinate facility maintenance and operational improvements.
Build strong relationships with current and prospective sellers.
Understand seller needs and develop solutions that support their long-term success.
Deliver exceptional customer experiences that promote loyalty and repeat visits.
Professionally resolve customer and seller concerns with urgency and fairness.
Develop and execute creative marketing campaigns, promotions, and special events by partnering up with our Marketing team.
Lead community outreach initiatives and establish strategic partnerships.
Serve as a visible ambassador for Keller's Flea Market within the community.
Coordinate events that increase attendance, vendor participation, and market awareness.
Work closely with local organizations, businesses, schools, and community leaders to strengthen the market's presence and reputation.
Maintain regular communication with company leadership and support teams.
Collaborate across departments to ensure operational alignment and consistency.
Identify opportunities for growth, efficiency, and continuous improvement.
Perform other duties as assigned.