Market Development Manager

Exagen Inc.•West Gate, FL

About The Position

Exagen is a patient-focused, discovery-driven life sciences company focused on transforming care for people with chronic autoimmune diseases. Its commercial team helps rheumatologists improve patient care through diagnosis, prognosis, and monitoring of complex autoimmune conditions, using Exagen’s proprietary Cell-Bound Complement Activation Products (CB-CAPs) technology. The Market Development Manager is the face of Exagen to customers in the West Palm Beach territory. The role professionally promotes Exagen’s Autoimmune Diagnostic/Therapeutic (DxRx) vision, products, and services to health care providers, their staff, and other decision-makers. The position is focused on achieving territory growth, aligning activity with corporate objectives, and exceeding customer expectations. Candidates must live within commuting distance of the territory.

Requirements

Bachelor of Arts or Bachelor of Science degree with an emphasis in life sciences, or equivalent experience.
At least 4 years of top sales performance in diagnostic, pharmaceutical, or other related health care markets.
A proven and consistent record of exceeding sales objectives; experience in diagnostics or specialty markets is preferred.
Superior selling skills developed in highly competitive markets.
Ability to set high goals and performance standards, self-motivate, and work with a general level of autonomy.
Expertise in building strong relationships and influencing and changing customer behavior.
Ability to rapidly learn and retain technical and scientific product information.
Prior business-to-business sales experience.
Must live within commuting distance of the West Palm Beach territory.

Nice To Haves

Sales experience in diagnostics or specialty markets.

Responsibilities

Meet or exceed quarterly territory sales targets and goals.
Design and execute a territory business plan to exceed growth expectations by engaging targeted and prospective health care providers in the defined geography.
Analyze and monitor territory activity to ensure adequate reach and frequency, maximize sales, and provide key health care providers and practices with the required visits.
Educate health care providers and staff about Exagen’s Autoimmune Diagnostic/Therapeutic vision and the value of its products and services for appropriate patient care.
Plan travel efficiently throughout the assigned territory to access, engage, and influence identified and prospective customers.
Coordinate territory resources, including speaker programs, in-office educational budgets, samples, and other promotional activities, in alignment with corporate, regional, and territory objectives.
Review sample test results with health care providers to improve their understanding of Exagen’s diagnostic technology and its value.
Provide compliant guidance to customer staff on billing, insurance, and reimbursement procedures, including coding, place of service, and product pricing.
Collaborate with the Regional Sales Director, Managed Markets team, and other stakeholders to analyze and develop Laboratory Pricing Agreements, such as Client Bill arrangements, and address logistics supporting customer access to diagnostic products.
Collaborate with internal Provider Relations Representatives to support accounts, track activities, update the client database, follow up, and provide literature and supplies.
Complete administrative duties, including timely call activity and customer information reporting, accurate expense submissions, and required training assignments.