Marine Service Advisor | Marine Parts Advisor | Marine Service Writer

River Valley Power & Sport - Marine•Red Wing, MN

8d•Onsite

About The Position

River Valley Powersport & Marine is looking for a Marine Parts & Service Advisor who understands the passion for recreational equipment and can help customers get the most out of their boats. This role serves as a trusted advisor for customers throughout their ownership experience, assisting with maintenance, repairs, diagnostics, and seasonal services. The ideal candidate will have a passion for boating and enjoy helping people solve problems, offering an opportunity to build a career with a respected marine dealership.

Requirements

Passion for boating, fishing, watersports, or lake life
Previous dealership Parts or Service experience required
Experience in marine, powersports, automotive, RV, heavy equipment, agriculture, or related industries
Strong customer service and communication skills
Ability to explain technical information clearly
Comfortable recommending repairs, maintenance, parts, and accessories
Organized with strong follow-through
Valid driver's license

Nice To Haves

Experience with boat ownership, marina operations, boat maintenance, winterization, Mercury, Yamaha, Suzuki, Volvo Penta, warranty administration, inventory management, or dealership software is a plus.

Responsibilities

Serve as a trusted advisor for customers throughout their ownership experience
Help customers with maintenance, repairs, diagnostics, winterization, storage, and seasonal service
Write repair orders, service estimates, and schedule appointments
Recommend marine parts, accessories, upgrades, and maintenance solutions
Coordinate parts availability with technicians and vendors
Communicate repair recommendations, timelines, and updates
Process warranty claims, special orders, and customer purchases
Use Lightspeed EVO and dealership software to manage customer information and service details