Marine Service Advisor | Marine Parts Advisor | Marine Service Writer

River Valley Power & Sport - Marine • Rochester, MN

3d • Onsite

About The Position

This is an excellent opportunity for someone with dealership experience who wants to build a long-term career with one of North America's Top 10 Marine Dealers. Whether you've worked in marine, automotive, powersports, RV, heavy equipment, or another dealership environment, if you enjoy helping customers and understand service and parts operations, you'll fit right in. River Valley Marine is hiring a Marine Service Advisor to join our team in Rochester. This role is for someone who is passionate about boating, understands great customer service, and enjoys helping people solve problems.

Requirements

• Passion for boating, fishing, watersports, or lake life
• Previous dealership Service Advisor, Parts Advisor, Service Writer, or Parts Counter experience preferred
• Experience in marine, automotive, powersports, RV, heavy equipment, or related industries
• Excellent customer service and communication skills
• Strong organization and attention to detail
• Comfortable explaining technical information to customers
• Positive attitude and desire to build long-term customer relationships
• Valid driver's license

Nice To Haves

• Experience with dealership software such as Lightspeed EVO is a plus

Responsibilities

• Help customers with boat repairs, maintenance, diagnostics, seasonal service, winterization, and accessories
• Write repair orders, service estimates, and schedule appointments
• Recommend marine parts, upgrades, and maintenance solutions
• Coordinate repairs with technicians and vendors
• Order OEM and aftermarket marine parts
• Process warranty claims, inventory, and customer purchases
• Keep customers informed throughout the repair process
• Utilize Lightspeed EVO and dealership software to support daily operations

Benefits

• Employee discounts on boats, parts, accessories, apparel, and service
• Career advancement throughout River Valley Companies
• Medical & Dental Insurance
• Health Savings Account (HSA)
• 401(k) with employer match (Traditional & Roth)
• Life Insurance
• Short-Term Disability
• Accident & Critical Illness coverage
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)
• Doctor on Demand
• Wellness Programs
• Company Apparel

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed