Marine Service Advisor | Marine Parts Advisor | Marine Service Writer

River Valley Power & Sport - Marine•Rochester, MN

5d•$60,000 - $80,000•Onsite

About The Position

River Valley Marine is hiring a Marine Service Advisor to join their team in Rochester. This role is for someone with dealership experience who wants to build a long-term career with one of North America's Top 10 Marine Dealers. The ideal candidate enjoys helping customers, understands service and parts operations, and has a passion for boating. Experience in marine, automotive, powersports, RV, heavy equipment, or other dealership environments is welcome.

Requirements

Passion for boating, fishing, watersports, or lake life
Previous dealership Service Advisor, Parts Advisor, Service Writer, or Parts Counter experience preferred
Experience in marine, automotive, powersports, RV, heavy equipment, or related industries
Excellent customer service and communication skills
Strong organization and attention to detail
Comfortable explaining technical information to customers
Positive attitude and desire to build long-term customer relationships
Experience with dealership software such as Lightspeed EVO is a plus
Valid driver's license

Nice To Haves

Experience with dealership software such as Lightspeed EVO

Responsibilities

Help customers with boat repairs, maintenance, diagnostics, seasonal service, winterization, and accessories
Write repair orders, service estimates, and schedule appointments
Recommend marine parts, upgrades, and maintenance solutions
Coordinate repairs with technicians and vendors
Order OEM and aftermarket marine parts
Process warranty claims, inventory, and customer purchases
Keep customers informed throughout the repair process
Utilize Lightspeed EVO and dealership software to support daily operations