Marine Mart Manager Nf3 (Rft)

U.S. Marine Corps•Kaneohe, HI

About The Position

The Marine Mart Manager leads operations for one or more Marine Mart stores with annual sales volume below $10 million. The manager plans, communicates, and delegates key responsibilities to the store leadership team to maintain smooth operations and achieve operational and business goals. The role reports to a Senior Marine Mart Manager, Operations Manager, Director of Retail, or Director of Business Operations. The manager leads and develops store teams, fosters a positive and customer-focused workplace, and supports corporate programs and initiatives. Responsibilities include driving sales, monitoring business performance, maintaining merchandise presentation and consumables standards, planning staffing schedules, managing management staffing levels, and ensuring compliance with company policies and operational processes. The manager also analyzes financial and operational information, develops corrective action plans, supports organizational change, and collaborates with other managers to promote consistent retail practices. The position includes employee supervision and development, including assigning work, coaching and mentoring, handling leave and personnel actions, conducting performance reviews, approving timecards, and coordinating training. The manager provides courteous customer service, follows safety standards, and supports equal employment opportunity principles and the prevention of sexual harassment. The posting states that the role requires three years of experience in the occupation or a related field; relevant education may substitute for experience. Two years of supervisory experience is preferred. The position requires a strong operational background and the ability to lead a large, diverse workforce. Employment is contingent on successful completion of a National Agency Check and Inquiries. The posting indicates selected candidates may be changed to part-time or full-time at management's discretion.

Requirements

  • Three years of experience in the occupation or a related field or work area; relevant education may substitute for experience.
  • Strong operational background and demonstrated ability to lead and direct a large, diverse workforce.
  • Ability to partner with and coach store teams.
  • Knowledge of convenience store retail operations and consumables categories.
  • Knowledge of fuel certification, testing, and safety.
  • Knowledge of organization and planning, change leadership, customer-centric operations, supervision, and team building.
  • Experience analyzing financial reports and connecting them to operational performance.
  • Ability to communicate clearly and concisely, orally and in writing.
  • Knowledge of business process controls and system development.
  • Successful completion of a National Agency Check and Inquiries is required for employment.
  • Resume must not exceed two pages.

Nice To Haves

  • Two years of supervisory experience is preferred.

Responsibilities

  • Plan, identify, communicate, and delegate key responsibilities and practices to the store leadership team.
  • Lead and develop store teams in delivering a Dress Blue Experience and a positive, customer-focused workplace.
  • Implement corporate programs and develop action plans to meet operational objectives.
  • Review store conditions and business indicators, coach store leaders, and address operational issues and opportunities.
  • Manage organizational change while maintaining store operations and encouraging change readiness.
  • Drive weekly and monthly sales goals and corporate sales programs and promotions; communicate sales and in-stock opportunities to MCX headquarters.
  • Support merchandise resets, planograms, visual merchandising, and brand presentation standards.
  • Maintain freshness and excellence in consumables.
  • Develop schedules using analytics and sales demand.
  • Create plans of action and milestones for corporate initiatives and follow up with store leadership on execution and accountability.
  • Monitor management staffing levels and support management-level staff development and talent acquisition.
  • Prioritize and filter communications for store leadership teams and communicate clearly at store and district levels.
  • Collaborate with other Marine Mart Managers to develop best practices and align retail operations.
  • Use business tools, analytics, metrics, and corporate systems to analyze financial reports, identify performance trends, and develop corrective action plans.
  • Ensure store compliance with corporate policies and communicate policies to employees in a developmental manner.
  • Monitor logistics and backroom processes and promote store-level accountability and process management.
  • Provide courteous customer service, resolve problems promptly, and seek help from a higher-level supervisor or appropriate contact when needed.
  • Follow safety regulations and report workplace hazards, injuries, occupational illnesses, and property damage to the immediate supervisor.
  • Support equal employment opportunity principles and prevention of sexual harassment.
  • Supervise employees by assigning and distributing work; coaching, counseling, tutoring, and mentoring; approving or disapproving leave; recommending and completing personnel actions; conducting performance reviews; signing timecards; and training employees.
  • Remain alert to alcohol abuse and take appropriate action.
  • Develop and ensure implementation and control of an effective training plan for personnel.

Benefits

  • Stability of Federal Civilian Service
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges
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