Marine Mart Manager Nf-03

U.S. Marine Corps•Oceanside, CA

About The Position

The Marine Mart Manager leads the operations of one or more Marine Mart stores with annual sales volume under $10 million. The role directs store leadership teams, supports corporate programs, drives sales and operational goals, and ensures stores meet retail, merchandising, compliance, logistics, and customer-service standards. The manager develops a positive, customer-focused workplace and builds leadership capability, accountability, and readiness for organizational change. The position reports to the Senior Marine Mart Manager, Operations Manager, Director of Retail, or Director of Business Operations. The manager uses business analytics, financial reports, metrics, and corporate systems to assess performance, identify trends and operational issues, and develop corrective action plans. Responsibilities also include staffing and management development, schedule planning based on analytics and sales demand, communication with headquarters, and collaboration with other Marine Mart Managers on retail best practices. The role requires knowledge of convenience-store operations, consumables, and fuel safety and certification.

Requirements

  • Three years of experience in the occupation, a related field, or work area; relevant education may substitute for experience.
  • Strong operational background and demonstrated ability to lead and direct a large, diverse workforce.
  • Ability to partner with and coach store teams.
  • Knowledge of convenience-store retail operations and consumables categories.
  • Knowledge of fuel certification, testing, and safety.
  • Knowledge of organization and planning, change leadership, customer-centric operations, supervision, and team building.
  • Experience analyzing financial reports and connecting them to operational performance.
  • Ability to communicate clearly and concisely, orally and in writing.
  • Knowledge of business process controls and system development.

Nice To Haves

  • Two years of supervisory experience is preferred.

Responsibilities

  • Plan, identify, communicate, and delegate key responsibilities and practices to the store leadership team to ensure smooth store operations.
  • Lead by example and foster a positive, professional, collaborative, employee-focused, and customer-focused work environment.
  • Develop store teams in delivering a Dress Blue Experience.
  • Motivate and support store leadership teams in implementing corporate programs and action plans to meet operational objectives.
  • Review store environments and business indicators, identify problems and opportunities, and coach store leadership to achieve operational goals.
  • Lead stores through organizational change while maintaining operating standards and encouraging change readiness.
  • Drive weekly and monthly sales goals and corporate sales programs and promotions; communicate sales and in-stock opportunities to MCX headquarters.
  • Support merchandise resets and planograms by walking the sales floor with store management and guiding visual merchandising and brand presentation decisions.
  • Lead the store team in maintaining freshness and excellence in consumables.
  • Develop schedules based on analytics and sales demand.
  • Create plans and milestones to execute corporate initiatives and achieve operational excellence and business results; follow up with store leadership on execution and accountability.
  • Monitor management staffing levels and ensure management staff development and talent acquisition meet store operating requirements.
  • Use business tools to prioritize and filter communications to store leadership; communicate clearly and accurately at store and district levels.
  • Collaborate with other Marine Mart Managers to develop best practices and align standard retail operations.
  • Use management information tools, analytics, metrics, and corporate systems to analyze financial reports, identify performance trends and issues, and develop action plans to correct deficiencies.
  • Ensure storewide compliance with corporate policies and communicate policies to employees in a developmental manner.
  • Monitor logistics and backroom processes to ensure effective operations and store-level accountability.
  • Build store leadership teams’ decision-making capability and confidence through statistics, rationale, ownership, and accountability.

Benefits

  • Stability of Federal Civilian Service
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges
  • Federal employee benefits package
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