Marina Manager, Clemson Marina

Brunswick Boat Group•Seneca, SC

3d•Onsite

About The Position

Clemson Marina is seeking a dedicated, hands-on Marina Manager to lead daily marina operations and deliver an exceptional customer experience. The role oversees boat storage, launching and retrieval, fueling operations, rentals, dock operations, and Ship’s Store management, while maintaining a safe, efficient, and welcoming environment. As a working leader, the Marina Manager supports operations directly while leading and developing dock staff, upholding safety and operational standards, and addressing customer needs. Success requires strong leadership and decision-making in a fast-paced outdoor environment, with a commitment to safety, customer service, and operational excellence. The Marina Manager also handles administrative reporting, supports compliance with company policies and environmental and safety requirements, collaborates with other departments, and assists with promotional events and boat shows. The role is onsite in Seneca, South Carolina, and requires availability Thursday through Monday, occasional travel, and working outdoors in varying conditions. The anticipated hiring range is $49,900 to $62,900. Actual base pay varies based on factors including job-related knowledge and skills, relevant experience, business needs, and geographic location. Benefits include a 401(k) with up to a 4% match, a wellbeing program, and product purchase discounts. Visa sponsorship is not available, and relocation assistance is not available.

Requirements

High school diploma or equivalent.
Strong leadership skills and ability to manage, motivate, and train a team, particularly seasonal staff and employees with varying experience levels.
Strong customer service and interpersonal skills, including the ability to resolve customer concerns professionally.
Basic mechanical aptitude, including the ability to use hand tools and identify operational or equipment issues.
Strong attention to detail and commitment to safety standards.
Excellent communication and teamwork skills.
Basic computer skills, including experience managing launch schedules, tracking inventory, monitoring employee timekeeping, and supporting interdepartmental communication.
Valid driver’s license and a clean Motor Vehicle Record meeting company standards.
Ability to pass a background check and drug screening.
Availability to work Thursday through Monday.

Nice To Haves

Associate degree, B.A., or B.S.
Experience in marina operations, boating, or a related field.
Experience operating forklifts, tractors, or similar equipment.
Advanced mechanical skills, including boat maintenance, dock repairs, or general facility upkeep.
Knowledge of water safety regulations and experience implementing safety protocols.

Responsibilities

Lead day-to-day marina operations, including fueling, boat rentals, facility and grounds maintenance, dock maintenance, trash removal, and special projects.
Provide daily direction, coaching, and support to dock staff, promoting safety, professionalism, accountability, teamwork, and customer service.
Hire, onboard, train, and develop dock personnel in operational procedures, equipment operation, safety practices, and customer service expectations.
Respond to marina-related customer inquiries and concerns, resolving issues promptly and fostering positive customer relationships.
Operate forklifts, tractors, and other marina equipment to launch, retrieve, move, stage, and store boats safely and efficiently.
Inspect docks, facilities, equipment, and operational areas for safety, cleanliness, functionality, and appearance.
Use marina management systems, including Lightspeed and SpeedyDock, to support operations, review launch schedules, and maintain customer information.
Complete end-of-day reports and other administrative duties, and communicate updates, concerns, and business needs to leadership.
Support compliance with company policies, environmental requirements, and local, state, and federal safety regulations.
Collaborate with sales, service, and other departments to support business objectives and the customer experience.
Assist with onsite and offsite promotional events, boat shows, and special events, including setup, breakdown, and operational support.
Perform additional duties as assigned.