Maps Program Lead

Easter Seals Tennessee Inc•Jackson, TN

About The Position

The MAPS Lead helps individuals with intellectual and developmental disabilities develop skills and access support to work, live independently, explore their neighborhoods, and pursue hobbies. The role supports individuals in identifying their own goals and accessing the tools, technology, and services needed to achieve them. The MAPS Lead works with individuals, their families, and the Charles Lee Center Coordinator to set first-year goals and milestones within a three-year service plan. The role creates a Virtual Community Resource Map (VCRM) with each individual, covering resources such as jobs, housing, transportation, outings, and places of interest, and teaches individuals to use technology to access the map and other supports. The position provides travel training and support with communication, social connections, employment, independent living, and access to community resources. It also coordinates with families, the DDA Technology Champion, technology vendors, and other service providers. The MAPS Lead documents progress, meets service deadlines, completes monthly notes, participates in provider meetings, and follows agency requirements for safety, person-centered practices, and professional conduct. The role requires monthly face-to-face visits with individuals and ongoing contact throughout the month by virtual means, text, or telephone.

Requirements

High school diploma or GED.
Experienced user of technology.
Ability to model and promote a positive, professional environment.
Ability to multitask efficiently.
Excellent organizational skills and attention to detail.
Communication and math skills sufficient to write reports and maintain records.
Effective verbal and oral communication skills.
At least 21 years of age.
Valid Tennessee driver’s license with an F endorsement and a clear driving history.
Must maintain liability and auto insurance.
Must maintain CPR and/or First Aid certification and meet all DDA and agency training requirements.

Responsibilities

Work with the Charles Lee Center Coordinator, individuals, and families to develop goals and milestones for the first year of a three-year service plan.
Meet with individuals face-to-face or virtually to create a Virtual Community Resource Map (VCRM) covering jobs, housing, transportation, outings, and other places of interest.
Teach individuals to use cell phones, tablets, computers, and other technology to access their VCRM.
Support individuals in achieving three or more milestones per year, such as living or traveling independently, obtaining job support, or receiving peer-mentor support.
Provide travel training using various forms of technology.
Help individuals build social capital and networks in their communities.
Support communication skills at home, in the community, and at job sites.
Connect individuals with resources for benefit advisement, technology, vocational rehabilitation, and continued success.
Coordinate among individuals, families, the DDA Technology Champion, and technology vendors to support access to and use of enabling technology.
Meet deadlines for each year of service and for individual milestones.
Travel to meet individuals face-to-face each month and maintain contact throughout the month virtually, by text, or by telephone.
Complete monthly service notes by the deadline.
Document work toward milestones and submit it for validation.
Attend monthly provider meetings, both virtually and in person.
Ensure individuals’ safety and well-being and comply with agency standards, policies, and procedures.
Contribute to a positive and respectful work environment with supported persons, coworkers, families, customers, employers, and community stakeholders.
Follow federal, state, local, and ESTN requirements for safe motor vehicle operation.
Comply with Easter Seals policies and procedures.
Ensure person-centered practices and People First language are communicated and implemented.
Perform other duties as assigned.