Manufacturing Test Technician Lead

ZT Systems•Secaucus, NJ

About The Position

The Manufacturing Test Technician Lead supports production testing, failure analysis, repair activities, and issue resolution to help achieve product quality targets and on-time customer delivery. The role works closely with production and management teams to meet customer expectations and maintain operational excellence. It is a hands-on technical position involving server hardware, troubleshooting, and continuous improvement, including support for Lean manufacturing initiatives and optimization of testing and repair processes. The position leads testing and repair activities for enterprise-level server platforms, supports technicians, and escalates critical production issues. It also offers opportunities to develop troubleshooting and failure analysis skills and to work with engineering, manufacturing, and operations teams.

Requirements

Associate degree in Information Technology or a related technical discipline, or technical-school certification with equivalent work experience.
Strong troubleshooting and problem-solving skills.
Experience configuring and supporting Microsoft operating systems, including Windows Vista, Windows 7, and Windows Server, and Microsoft Office applications.
Basic Linux operating system knowledge.
Ability to work effectively in a fast-paced manufacturing environment.
Strong verbal and written communication skills.
Ability to lift up to 50 pounds and stand, walk, bend, carry, and lift for extended periods.

Nice To Haves

CompTIA A+ certification.
CompTIA Network+ certification.
Four or more years of PC hardware, server hardware, or networking-related experience.
Experience performing system diagnostics, testing, and hardware repairs.
Familiarity with server manufacturing, validation, or data center hardware environments.
Experience supporting Lean manufacturing, process improvement, or 5S initiatives.

Responsibilities

Configure and prepare systems for production testing and validation.
Set up systems in test environments and ensure they are ready for testing.
Perform system updates, configuration verification, and validation procedures.
Execute system test scripts and standardized manufacturing test processes.
Perform system diagnostics, failure analysis, and repairs.
Identify, analyze, and resolve system error codes and test failures.
Troubleshoot hardware, software, and configuration issues and determine corrective actions.
Complete hardware repairs and component replacements according to established procedures.
Monitor testing operations and resolve issues that affect production schedules.
Escalate technical issues and communicate status updates to peer technicians, Team Leads, and Supervisors.
Support continuous improvement initiatives focused on quality, efficiency, and operational excellence.
Participate in and promote 5S activities to maintain a safe, organized, and productive work environment.
Collaborate with cross-functional teams to identify and implement process improvements.
Support technicians and escalate critical production issues.

Benefits

Competitive base salary; typical expected base salary is around $23.50 per hour.
Performance-based annual bonus eligibility.
401(k) retirement savings plan with a generous match.
Tuition reimbursement for eligible education programs.
Medical, dental, and vision coverage.
Mental health resources and employee wellness support programs.
Company-paid life and disability insurance.
Paid time off and company-paid holidays.
Parental leave and family care support programs.
Structured training programs and on-the-job learning opportunities.
Matching gifts and volunteer programs.