Manufacturing Test Technician Lead

ZT Systems • Secaucus, NJ

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About The Position

The Manufacturing Test Technician Lead supports production testing, failure analysis, repair activities, and issue resolution to help meet product quality targets and on-time customer delivery. The role works with cross-functional production and management teams to meet customer expectations and maintain operational excellence. It involves configuring and preparing systems for production testing, performing diagnostics and repairs, resolving technical issues, and supporting continuous improvement efforts in testing and repair processes. The position also supports Lean manufacturing and 5S activities and provides opportunities to build troubleshooting and leadership experience while working with enterprise server platforms.

Requirements

• Associate degree in Information Technology or a related technical discipline, or technical school certification with equivalent work experience.
• Strong troubleshooting and problem-solving skills.
• Experience configuring and supporting Microsoft operating systems, including Windows Vista, Windows 7, and Windows Server, and Microsoft Office applications.
• Basic Linux operating system knowledge.
• Ability to work effectively in a fast-paced manufacturing environment.
• Strong verbal and written communication skills.
• Ability to lift up to 50 pounds and to stand, walk, bend, carry, and lift for extended periods.

Nice To Haves

• CompTIA A+ certification.
• CompTIA Network+ certification.
• Four or more years of PC hardware, server hardware, or networking-related experience.
• Experience performing system diagnostics, testing, and hardware repairs.
• Familiarity with server manufacturing, validation, or data center hardware environments.
• Experience supporting Lean manufacturing, process improvement, or 5S initiatives.

Responsibilities

• Configure and prepare systems for production testing and validation activities.
• Set up systems in test environments and ensure they are ready for testing.
• Perform system updates, configuration verification, and validation procedures.
• Execute system test scripts and standardized manufacturing test processes.
• Perform system diagnostics, failure analysis, and repair activities.
• Identify, analyze, and resolve system error codes and test failures.
• Troubleshoot hardware, software, and configuration issues and determine corrective actions.
• Complete hardware repairs and component replacements following established procedures.
• Monitor testing operations and resolve issues that affect production schedules.
• Escalate technical issues and communicate status updates to peer technicians, Team Leads, and Supervisors.
• Support continuous improvement initiatives focused on quality, efficiency, and operational excellence.
• Participate in and promote 5S activities to maintain a safe, organized, and productive work environment.
• Collaborate with cross-functional teams to identify and implement process improvements.
• Support technicians and escalate critical production issues.

Benefits

• Performance-based annual bonus eligibility.
• 401(k) retirement savings plan with generous match mentioned in the description.
• Tuition reimbursement for eligible education programs.
• Comprehensive medical, dental, and vision coverage.
• Mental health resources and employee wellness support programs.
• Company-paid life and disability insurance.
• Paid time off and company-paid holidays.
• Parental leave and family care support programs.
• Structured training programs and on-the-job learning opportunities.
• Matching gifts and volunteer programs.
• Wellbeing resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree