Manufacturing Test Technician 4

ZT Systems•Secaucus, NJ

About The Position

The Manufacturing Test Technician 4 supports production testing, failure analysis, and repair activities to help achieve quality objectives and on-time delivery commitments. The role uses technical knowledge of computer systems, hardware diagnostics, operating systems, and troubleshooting to identify and address production issues in collaboration with cross-functional teams. The technician configures server systems for production testing and validation, prepares systems in designated test environments, performs updates and firmware installations, and verifies configurations. The role executes standardized test procedures, monitors test results, diagnoses system failures, identifies error codes, troubleshoots hardware and software issues, and completes repairs or component replacements according to established procedures. The technician communicates status and escalates production-impacting concerns as needed. The position also contributes to continuous improvement and operational excellence efforts, including 5S activities, to support quality, productivity, and a safe, organized manufacturing environment. ZT Systems describes opportunities to work hands-on with enterprise server systems and hardware validation, collaborate with manufacturing, engineering, quality, and operations teams, and develop technical skills applicable to several related career paths.

Requirements

Associate degree in Information Technology, Computer Systems, Electronics, or a related technical field; or technical school certification with equivalent work experience.
Experience configuring and supporting Microsoft operating systems, including Windows Vista, Windows 7, Windows Server, and Microsoft Office applications.
Basic knowledge of Linux operating systems and environments.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to follow detailed procedures and work effectively in a fast-paced manufacturing environment.
Strong communication and teamwork skills.

Nice To Haves

CompTIA A+ certification.
CompTIA Network+ certification.
Four or more years of experience supporting PC hardware, server systems, networking equipment, or related technologies.
Experience performing system diagnostics, hardware troubleshooting, and repair activities.
Familiarity with server manufacturing, validation testing, or data center environments.
Experience supporting continuous improvement, Lean manufacturing, or 5S initiatives.

Responsibilities

Configure and prepare server systems for production testing and validation.
Set up systems in designated test environments and verify readiness for execution.
Perform system updates, firmware installations, and configuration verification.
Execute system test scripts and standardized manufacturing test procedures.
Monitor system performance and test execution to ensure accurate results.
Perform failure analysis and diagnose system issues during testing.
Identify system error codes and determine appropriate corrective actions.
Troubleshoot hardware, software, and configuration-related issues.
Complete hardware repairs and component replacements in accordance with established procedures.
Escalate production-impacting issues to peers, Team Leads, and Supervisors when necessary.
Communicate testing status, repair progress, and technical concerns across teams.
Support continuous improvement initiatives and operational excellence programs.
Participate in 5S activities to maintain an organized, efficient, and safe work environment.
Collaborate with cross-functional teams to identify and implement process improvements that enhance quality and productivity.