Program manager

Nesco Resource • Danbury, CT

8d

About The Position

A well-established, technologically advanced electronics manufacturer is seeking an experienced Customer Account Manager/Program Manager to oversee customer programs from contract award through delivery and closeout. The role is accountable for completing programs on time, within budget, and in compliance with customer, contractual, regulatory, and quality requirements. The position serves as the primary customer contact and leads cross-functional collaboration across Manufacturing, Quality, Supply Chain, Finance, and other internal teams.

The organization supports highly regulated industries and offers the opportunity to work with a collaborative team focused on quality, customer satisfaction, and continuous improvement.

Requirements

• Bachelor's degree in Management, Business, or a related field.
• 3–5 years of program management experience within a regulated industry.
• Strong understanding of project and program management methodologies.
• Excellent communication, organization, customer relationship, and problem-solving skills.

Nice To Haves

• Defense and/or Aerospace experience is strongly preferred.
• Experience within Electronic Manufacturing Services (EMS) or a manufacturing environment is preferred.
• CAPM or PMP certification is a plus.

Responsibilities

• Serve as the primary point of contact for assigned customers.
• Manage overall program performance, including cost, schedule, scope, quality, and risk.
• Oversee customer order entry, change orders, scheduling, document control, and production planning.
• Coordinate internal and external program communications.
• Identify, assess, and mitigate program risks and opportunities.
• Support pricing, quoting, and proposal development.
• Resolve issues impacting delivery, quality, or cost.
• Provide senior leadership and customers with accurate program updates, reports, and presentations.
• Partner with cross-functional teams to ensure successful program execution and customer satisfaction.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Long-term disability
• 401(k)
• Generous PTO and paid holidays
• Professional growth and advancement opportunities
• Employee assistance and wellness resources
• Company-sponsored events and community involvement opportunities
• MEC (Minimum Essential Coverage) plan encompassing Medical, Vision, Dental, 401K, and EAP services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level