Mandatory Arbitration Coordinator

Circuit Court of Cook County, Illinois•Chicago, IL

4d•Onsite

About The Position

The Mandatory Arbitration Coordinator supports the Mandatory Arbitration Administrator (Cook) with the program’s daily operational needs and assists judges assigned to manage alternative dispute resolution calendars as needed. The role works under the direct supervision of the Mandatory Arbitration Administrator (Cook), and as needed by the presiding or supervising judges assigned to the program and the chief circuit judge. This is a full-time, in-person position and does not allow remote work.

Requirements

Two years of relatable experience, or an equivalent combination of education and experience.
Ability to understand directions and complete tasks using procedures required by the supervisor and the Court.
Excellent computer skills, including proficiency with Word, Outlook, Excel, and Access.
Working knowledge of videoconferencing platforms such as Zoom, Microsoft Teams, and Cisco Webex.
Excellent written and oral communication skills, with the ability to convey information tactfully and diplomatically.
Ability to interact, work, and integrate with all levels of court stakeholders.

Nice To Haves

Bachelor’s degree.
Bilingual in Spanish.

Responsibilities

Assist with case management for a high-volume calendar of court cases across multiple circuit court divisions.
Coordinate and manage daily court calls involving multiple cases, attorneys, parties, and interpreters when requested.
Schedule and manage remote court proceedings for assigned cases, including in-person and remote-format cases using Zoom.
Maintain accurate and timely case records, including creating and completing documents and awards and processing arbitration case submissions.
Verify and audit assigned cases and paperwork for accuracy.
Assist in scheduling arbitrators for service dates, including fair and equitable scheduling and arranging replacements as needed.
Process financial payment vouchers for arbitrators assigned to the caseload and send them to the Comptroller’s Office.
E-file awards with the Clerk of the Circuit Court.
Monitor the Clerk of the Circuit Court’s computer docket daily to retrieve assigned-case information, answer questions, and provide current information.
Manage caseload data in Access or Excel to keep the mandatory arbitration calendar accurate and up to date.
Assist internal and external court stakeholders with inquiries through various forms of communication.
Serve as receptionist, greet visitors, and perform office support tasks such as filing, data entry, and sorting and distributing mail.
Perform other duties as assigned.