Managing Partner

Live! Hospitality & Entertainment•Miami, FL

About The Position

The Managing Partner serves as the entrepreneurial leader of an assigned business and is accountable for driving sales, ensuring guest satisfaction, building a strong team, and controlling costs. The role leads sales and outreach efforts, represents the venue to the community, and is present during peak revenue periods, including Thursday through Saturday nights, sports watch events, and large group or full-venue buyouts. The Managing Partner oversees the guest experience, facility standards, staffing and team development, day-to-day operations, financial controls, vendor contracts, and administrative duties. Managing Partners are eligible to participate in the Managing Partner Bonus Plan.

Requirements

At least 5 years of experience in restaurant or nightclub management.
High school diploma or GED.
Fluent English.
Excellent people-management, communication, and listening skills.
Ability to build and lead a team and communicate effectively verbally and in writing.
Ability to draft professional written communications for senior leadership, team members, and guests.
Ability to read and analyze basic financial reports and perform fundamental arithmetic.
Flexibility and adaptability to change.
Demonstrated time-management and organizational skills.
Internal motivation, attention to detail, and a passion for teaching others.
Ability to work a flexible schedule that includes evenings, weekends, and holidays.
Self-motivated, accomplished leader with a proven performance record in entertainment, food, beverage, or related concepts.
Ability to reflect and live by the Managing Partner program core values.

Nice To Haves

Multi-unit management experience.
Four-year college degree or equivalent coursework in restaurant management.
Additional language skills.

Responsibilities

Drive revenue through sales building, group sales, VIP efforts, and other outreach initiatives.
Build teamwork and open communication among operational, marketing, promotions, and sales leaders to achieve revenue goals.
Lead from the front and be present as the face of the business, including during peak revenue periods.
Represent the venue professionally to marketing partners and sponsors, local businesses, civic organizations, and media.
Ensure an energetic, high-quality guest experience across service, food, beverage, and entertainment.
Maintain facility cleanliness and maintenance, uniforms, appearance standards, and company image.
Ensure food and beverage are served according to company standards and respond to customer service needs.
Recruit, interview, and hire management and hourly team members.
Foster brand pride and a positive team culture; train, motivate, reward, develop, and promote team members.
Take disciplinary action and terminate team members when necessary.
Ensure team members have the tools and equipment needed to perform their jobs.
Control day-to-day operations within company policies and guidelines.
Oversee inventory counts and maintain cost of goods sold, nightly comps, nightly recap reports, and safe audits.
Control profit and loss through cash-control and security procedures, inventory and labor management, financial-report review, and appropriate operational actions.
Prepare operating statements and other financial disclosures and take appropriate action.
Manage service contracts with outside vendors, including third-party entertainment vendors and, where applicable, the Entertainment Director; ensure contracts receive proper legal review and approval.
Ensure daily deposits are made, safe counts are conducted, and venue cash is secured.
Complete financial and personnel/payroll administrative duties accurately, on time, and according to company policies.
Maintain a safe environment for team members and guests, reduce the risk of injury and accidents, and ensure applicable compliance training is completed.