Manager, Forbes on Fifth

Forbes•New York, NY

9h•$80,000 - $90,000•Onsite

About The Position

Forbes is seeking a hands-on, hospitality-first manager to oversee the day-to-day readiness and operations of Forbes on Fifth, its flagship New York event venue. Reporting to the Vice President, ForbesLive, the Manager is the venue’s primary on-site steward, responsible for maintaining a polished, clean, well-maintained, operationally sound space that is prepared for internal, editorial, partner, licensee, and revenue-generating events. This is a highly visible, five-day-per-week on-site role that balances premium hospitality standards, event logistics, facility coordination, and stakeholder service. The Manager independently leads non-revenue event operations and partners with ForbesLive to support venue operations for revenue-generating programs. The role also coordinates venue vendors, costs, invoices, compliance documentation, inventory, booking systems, and operating standards. Additional duties may be assigned as business needs change.

Requirements

Experience in venue operations, event operations, hospitality, facilities coordination, hotel operations, or a comparable high-touch guest environment.
Experience overseeing a premium event venue, hospitality space, cultural institution, corporate event space, hotel, restaurant, or similar setting.
Hospitality-first mindset and exceptional attention to cleanliness, presentation, detail, and guest experience.
Demonstrated ability to manage multiple events, stakeholder requests, vendors, deadlines, and competing priorities simultaneously.
Strong knowledge of event logistics, including catering, audio/visual, security, staffing, furniture, load-in/load-out, and room setup.
Experience preparing event estimates, managing invoices and receipts, tracking expenses, and coordinating budget codes or chargebacks.
Strong vendor-management skills, including quotes, service standards, insurance documentation, contracts, and renewals.
Excellent written and verbal communication skills, with judgment and discretion to work effectively with senior executives, partners, clients, and outside vendors.
Proactive, resourceful, highly organized, and comfortable solving problems in real time.
Ability to perform essential on-site responsibilities, including coordinating deliveries, overseeing room resets, and managing hands-on venue needs.
Availability to work on-site five days per week, with flexibility for occasional early mornings, evenings, and weekends based on the event calendar.
Must reside in one of the listed eligible states: California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, or Washington.

Responsibilities

Serve as the day-to-day operational steward of Forbes on Fifth and maintain a polished, welcoming, event-ready environment.
Conduct venue walkthroughs to identify maintenance, cleanliness, safety, furniture, technology, supply, and presentation needs.
Coordinate resolution of facility issues with Corporate Facilities, building management, cleaning partners, and other service providers; track repairs, preventive maintenance, improvements, and service requests through completion.
Keep guest-facing and back-of-house areas clean, organized, stocked, and aligned with Forbes hospitality standards.
Anticipate daily venue needs based on the calendar, including room resets, furniture configurations, supplies, deliveries, and staffing.
Manage venue inventory, including event furnishings, supplies, signage, hospitality materials, and beverage inventory.
Coordinate receipt, storage, tracking, distribution, and return of event materials, shipments, samples, books, signage, and other assets.
Own and maintain the master venue calendar, keeping reservations, holds, changes, room assignments, and event details accurate and current.
Serve as the central contact for venue requests, confirm availability, gather event information, and manage intake through final confirmation.
Coordinate room assignments and resolve scheduling conflicts with stakeholders and ForbesLive leadership.
Lead venue walkthroughs and planning conversations with internal teams, partners, licensees, and other event stakeholders.
Translate stakeholder needs into venue plans covering layouts, hospitality, audio/visual, staffing, security, catering, photography, and load-in requirements.
Independently manage end-to-end operations for non-revenue events, including internal programs, content productions, licensee events, and other approved uses.
Develop and manage event logistics, including vendor timelines, floor plans, room setups, service orders, delivery schedules, load-in, event-day operations, load-out, and room reset.
Coordinate vendors and stakeholders to deliver event elements to a high standard and within approved scope and budget.
Support invitations, guest-facing materials, event signage, and other event deliverables as needed.
Provide calm, responsive, solutions-oriented leadership on event days for guests, stakeholders, and vendors.
Partner with ForbesLive producers and event leads as the venue operations lead for revenue-generating programs.
Support venue readiness, vendor access, room setup, hospitality, deliveries, load-in, load-out, and post-event reset for ForbesLive events.
Coordinate with ForbesLive to align event operations with approved production plans, client commitments, and guest experience standards.
Maintain working relationships with preferred vendors across audio/visual, catering, staffing, security, furniture rental, photography, cleaning, and other operational needs.
Request and evaluate vendor quotes, prepare event cost estimates, and coordinate event-related expenses before services are confirmed.
Track invoices, receipts, event costs, and budget codes; partner with Finance on chargebacks, billing, and expense reconciliation.
Coordinate vendor onboarding and renewals with Legal, Finance, Facilities, and building management, including agreements, rate cards, certificates of insurance, and other required documentation.
Manage hospitality and beverage inventory responsibly, including ordering, post-event counts, replenishment, and cost allocation in accordance with company policy.
Build and maintain venue operating procedures, event checklists, intake forms, vendor guides, floor-plan standards, inventory records, and other operational tools.
Identify opportunities to improve the venue experience, reduce operational friction, strengthen vendor performance, and elevate service standards.
Establish clear handoffs and communication practices across ForbesLive, Facilities, Finance, Legal, Editorial, Licensing, and other internal teams.
Perform essential on-site responsibilities, including coordinating deliveries, overseeing room resets, and managing hands-on venue needs.