Manager

JJ's Grill•Rogers, AR

About The Position

The Manager is a key member of JJ’s Leadership team, responsible for coordinating daily Front of the House and Back of the House operations and helping ensure guests receive an excellent experience. The role supports a friendly, productive, upbeat, and safe team environment while maintaining restaurant standards from opening through closing. The Manager oversees team members, staffing, training, coaching, food safety, operational costs, and local brand promotion.

Requirements

  • Knowledge and experience in business, supervision, and management.
  • Outstanding interpersonal relationship-building skills and employee coaching and development skills.
  • Critical-thinking and problem-solving skills.
  • Knowledge of basic economics, budgeting, and accounting principles and practices.
  • Availability to work nights, weekends, and holidays.
  • Ability to work in a fast-paced environment.
  • Ability to prioritize, organize, and manage multiple tasks.

Responsibilities

  • Ensure every guest receives an excellent experience that encourages them to return.
  • Observe whether processes are followed and identify and suggest opportunities for improvement.
  • Conduct smooth openings, shift transfers, and closings so the restaurant serves guests to its standards throughout the day.
  • Oversee that team members fulfill their job duties.
  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Control operational costs and identify measures to reduce waste.
  • Maintain a strong understanding of JJ’s Grill products, offerings, and events.
  • Help ensure the team member experience is fun, safe, and enriching.
  • Lead consistently with JJ’s Grill values and provide an upbeat, supportive atmosphere for the team.
  • Help address difficult circumstances and minimize stress in a busy environment.
  • Promote the brand in the local community through word-of-mouth and restaurant events.
  • Properly staff the Front of House to support business needs.
  • Welcome new hires and ensure they receive timely, sufficient training.
  • Conduct reviews and coaching sessions according to team members’ development needs.
  • Know and ensure that all team members meet Arkansas food safety standards.

Benefits

  • Health insurance
  • Paid time off
  • Vision insurance
  • Performance-based bonus
  • Dental insurance
  • Free food and snacks
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