Manager

AMC Theatres•Trumbull, CT

9d•$23 - $24

About The Position

As a Manager at AMC, you will lead theatre operations and people in support of AMC’s Mission and Values. You will drive results through coaching, communication, and ownership while helping create a culture where team members can grow and guests feel valued. The position includes daily operational and administrative duties, responsibility for guest service and staffing, and leadership support for theatre teams. You may oversee an assigned theatre department and support the General Manager or Senior Manager in meeting Food & Beverage guest-service and financial goals. Compensation is $22.50–$23.70 per hour; actual compensation may vary based on factors such as skills, relevant experience, geographic location, and business needs. AMC provides equal employment opportunity and prohibits discrimination as described in its employment policy. The role requires frequent standing, walking, lifting, twisting, and bending, and lifting and carrying up to 50 pounds for up to 90 feet (or depositing it into a dumpster or trash compactor), with or without reasonable accommodation.

Requirements

Must be at least 21 years old; other location-specific age requirements may apply.
Six months of supervisory or commensurate leadership experience.
Frequent standing, walking, lifting, twisting, and bending, with or without reasonable accommodation.
Ability to lift up to 50 pounds and carry it up to 90 feet, or deposit it into a dumpster or trash compactor, with or without reasonable accommodation.

Nice To Haves

One year of experience in a guest-focused business such as retail, restaurant, or hospitality.
Working knowledge of all theatre crew functions.
Demonstrated analytical, planning, and problem-solving skills.
Ability to consistently deliver results with minimal supervision.
Strong oral and written communication skills.
Proficient computer knowledge, including Microsoft Office Suite and theatre-specific systems.

Responsibilities

Perform daily, opening, and closing operational and administrative duties.
Oversee and complete theatre administrative reports.
Ensure associates consistently meet AMC Guest Service standards.
Ensure proper staffing levels across all areas of the theatre.
Reinforce guest and operational focus through Managing By Walking Around (MBWA).
Review financial numbers regularly to drive performance and optimize the guest experience.
Oversee an assigned theatre department, if applicable.
Listen, communicate, and work effectively with guests in a high-volume setting.
Support the General Manager or Senior Manager in achieving Food & Beverage-related guest-service and financial goals.
Complete other functions and assignments as assigned by the General Manager or Senior Manager, where applicable.
Maintain regular personal attendance for all scheduled shifts in accordance with AMC’s Management Work Schedule Policy.
Uphold AMC’s Business Practice Standards and follow established company policies and procedures.
Model AMC’s Values with a professional, positive demeanor and lead with ownership and integrity.
Adhere to and uphold AMC’s appearance standards, including Wardrobe 101.
Foster an inclusive environment where everyone feels welcomed, valued, and respected.
Address concerns promptly and directly, and speak up to support a safe, respectful, and accountable environment.
Lead teams and use available resources to meet goals and deliver a strong guest and team experience.
Guide and develop crew and supervisors to perform their roles with excellence and confidence.
Listen and collaborate effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners.
Participate in hiring, onboarding, training, and performance engagement to ensure associates have the tools to succeed.
Take initiative in completing a training and development plan to prepare for continued leadership opportunities.

Benefits

Accrued vacation and absentee time.
Premium pay for working on 12 company-designated holidays.
Comprehensive medical, dental, and vision coverage.
Free, confidential access to the Employee Assistance Program (EAP).
401(k) match.
Daily free popcorn and discounts on food and drinks, excluding alcoholic beverages.
Special savings on AMC gift cards.
Free movies at any AMC nationwide and up to two friends and family movie passes.
Opportunities to build communication, leadership, and time-management skills.
Career advancement paths.