Manager, US Market Research

Amgen•Deerfield, IL

1d•$124,296 - $168,165•Hybrid

About The Position

The Manager, US Market Research is a Commercial Insights Manager responsible for delivering healthcare professional (HCP) and patient primary market research and insights for UPLIZNA IgG4-RD, and serving as the primary market research business partner for BKEMV. The role provides deep market understanding and actionable outputs and supports the UPLIZNA PMR Associate Director in integrating insights across the franchise. The successful candidate partners with marketing and sales teams, guides others through the day-to-day execution of primary market research, and develops a long-term insight-generation plan. The role combines qualitative and quantitative research execution with strong communication and interpersonal skills, and requires translating findings into meaningful business implications. This is a flexible commuter role tied to Amgen’s Deerfield, Illinois site, with a minimum on-site presence of two days per week. Relocation is not offered.

Requirements

Meet one of the following education and market research experience combinations: doctorate degree; master’s degree and 2 years of market research experience; bachelor’s degree and 4 years; associate degree and 8 years; or high school diploma/GED and 10 years.
Have an analytical, data-driven mindset.
Demonstrate strong oral, written, and presentation skills, including the ability to explain complex concepts and controversial findings clearly to varied audiences, including senior management.
Be able to work collaboratively across functional groups.
Have project management skills and experience prioritizing multiple responsibilities, tasks, and projects while meeting multiple partner needs.
Be proficient in leveraging AI-enabled tools, including generative AI, to improve research efficiency, information synthesis, and productivity, while critically evaluating output quality and accuracy.

Nice To Haves

Experience in the pharmaceutical industry, consulting, and/or data analytics.
Expertise in pharmaceutical primary market research techniques.
Ability to analyze complex information sets and translate them into actionable outcomes.
Experience with advanced qualitative and quantitative research methodologies, including segmentation, longitudinal tracking, and patient journey research.
Strong business acumen and intellectual curiosity, including proactively identifying knowledge gaps and translating business challenges into research objectives.
Ability to think strategically in support of key business decisions.

Responsibilities

Execute primary market research projects, understand research sponsors’ needs, and contribute to the insight-generation plan.
Support annual activities such as Executive Reviews, Brand Planning, budgeting, and business-case development by providing objective insights.
Translate primary market research findings into actionable insights and influence IgG4-RD decision-making.
Maintain effective relationships with internal cross-functional partners and external vendors, prioritizing business needs and enabling effective insight generation.
Improve team capabilities by researching and implementing new research tools, including AI-based platforms, as well as internal and external processes and methodologies.