Manager, U.S. Benefits

RBC•Minneapolis, MN
•$70,000 - $130,000•Onsite

About The Position

The Manager, U.S. Benefits is responsible for communication, governance, financial management, and vendor management of RBC’s U.S. Health and Welfare Benefit programs, including Wellness programs. RBC U.S.A. has approximately 9,000 employees and 1,200 retirees, excluding City National Bank. The role continually ensures that the programs are affordable and financially sustainable for RBC over the long term, transparent in their offerings and costs, understood and appreciated by employees for their value and choice, competitive with peer companies in aggregate, and aligned with RBC’s employee value proposition.

Requirements

  • At least 5 years of relevant work experience.
  • Bachelor’s degree in a relevant field or equivalent work experience.
  • Extensive knowledge of U.S. benefit programs and policies, including proven solid technical expertise.
  • Understanding of and experience with ERISA, DOL, and IRS rules and regulations.
  • Experience with benefit plan design and governance.
  • Practical, solution-focused approach, including end-to-end execution.
  • Excellent interpersonal and communication skills.
  • Strong project management and problem-solving skills.
  • Leadership skills, including the ability to be a team player and a strong self-starter.
  • Excellent technical skills and experience with Microsoft Office, including Excel, Word, Access, PowerPoint, and Outlook.

Nice To Haves

  • CEBS.

Responsibilities

  • Recommend opportunities to improve alignment with business objectives and RBC’s employee value proposition, and to enhance cost efficiency and long-term cost containment.
  • Execute approved strategies and implement plan changes, ensuring legislative compliance and partnering with internal teams and external vendors across U.S. businesses and locations.
  • Implement program design recommendations, including plan amendments, employee communications, and coordination with applicable vendors.
  • Monitor market trends and legislative developments that could affect RBC’s U.S. benefit programs and develop appropriate solutions.
  • Research and resolve escalated employee cases, considering individual and business needs and alignment with RBC’s benefits principles.
  • Manage annual enrollment activities, coordinating with IT and HR Advice to ensure successful implementation and a positive employee experience.
  • Promote wellness initiatives across U.S. businesses and locations.
  • Identify opportunities to improve transparency, encourage consumerism, and help employees make informed decisions.
  • Monitor plan expenses and facilitate invoice payments.
  • Manage program and vendor costs, recommending efficiencies, technologies, processes, and plan design changes to support financial sustainability and affordability for RBC and employees.
  • Manage vendor relationships for U.S. benefit programs, including periodic reviews and performance against service level agreements.
  • Lead vendor contract discussions and renewals in coordination with procurement and legal.
  • Update, seek review and approval for, and administer plan documents, governing committee updates, and relevant documentation.
  • Manage communications for employees and retirees, including benefit bulletins, annual enrollment materials, plan changes, SPDs, SMMs, employee tools, and targeted communications.
  • Build and maintain relationships with Total Rewards Delivery and HR Advice teams, providing support and training as required.

Benefits

  • Competitive compensation.
  • Flexible benefits.
  • 401(k) program with company-matching contributions.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Disability insurance.
  • Paid time off.
  • Coaching and management opportunities to support development.
  • Opportunity to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Opportunities to do challenging work.
  • Opportunities to build close relationships with clients.
  • Potential to earn additional compensation through RBC’s discretionary variable compensation program, based on business performance targets and individual goals.
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