Manager, U.S. Benefits

Royal Bank of Canada • Minneapolis, MN

1d • Onsite

About The Position

Responsible for the communication, governance, financial management, and vendor management of RBC’s U.S. Health and Welfare Benefit programs, including Wellness programs. RBC U.S.A. has approximately 9,000 employees and 1,200 retirees, excluding City National Bank. The role ensures that programs remain affordable and financially sustainable, transparent in their offerings and costs, understood and valued by employees, competitive with peer companies, and aligned with RBC’s employee value proposition.

Requirements

• At least 5 years of relevant work experience.
• Bachelor’s degree in a relevant field or equivalent work experience.
• Extensive knowledge of U.S. benefit programs and policies, including solid technical expertise.
• Understanding of and experience with ERISA, DOL, and IRS rules and regulations.
• Experience with benefit plan design and governance.
• Practical, solution-focused approach, including end-to-end execution.
• Excellent interpersonal and communication skills.
• Strong project management and problem-solving skills.
• Leadership skills, ability to work as a team player, and strong self-starting ability.
• Excellent technical skills and experience with Microsoft Office, including Excel, Word, Access, PowerPoint, and Outlook.

Nice To Haves

• CEBS.

Responsibilities

• Recommend program improvements that better align with business objectives and RBC’s employee value proposition, and enhance long-term cost efficiency and containment.
• Execute approved strategies and implement plan changes, ensuring legislative compliance and partnering with internal teams and external vendors across U.S. businesses and locations.
• Implement program design recommendations, including plan amendments, employee communications, and coordination with vendors.
• Monitor market trends and legislative developments affecting U.S. benefit programs, and develop appropriate solutions.
• Research and resolve escalated employee cases, considering individual and business needs and RBC’s benefits principles.
• Manage annual enrollment activities, coordinating with IT and HR Advice to support successful implementation and a positive employee experience.
• Promote wellness initiatives across U.S. businesses and locations.
• Identify ways to improve transparency, encourage consumerism, and help employees make informed decisions.
• Monitor plan expenses and facilitate invoice payments.
• Manage plan and vendor costs, recommending efficiencies in technology, processes, and plan design to support sustainability and affordability.
• Manage vendor relationships, including periodic reviews and performance against service level agreements.
• Lead vendor contract discussions and renewals in coordination with procurement and legal.
• Update, seek review and approval of, and administer plan documents, governing committee updates, and related documentation.
• Manage communications for employees and retirees, including benefit bulletins, annual enrollment materials, plan changes, SPDs, SMMs, employee tools, and targeted communications.
• Build relationships with Total Rewards Delivery and HR Advice teams, providing support and training as needed.

Benefits

• 401(k) program with company-matching contributions.
• Health, dental, vision, life, and disability insurance.
• Paid time off.
• Competitive compensation and flexible benefits.
• Coaching and management opportunities to support employee development.
• Discretionary variable compensation opportunity, subject to business performance targets and individual goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager