Manager, Training

Vericel Corporation • Burlington, MA

5d • Onsite

About The Position

The Manager, Training leads Vericel Corporation’s GxP training program supporting Quality, Manufacturing, and other applicable functions. The role manages training curricula, learning systems, training records, and program effectiveness to support employee readiness, procedural compliance, and inspection readiness. The manager leads assigned training staff and partners with functional leaders to identify needs, prioritize training, and maintain consistent practices across supported sites. This is a hands-on leadership role with direct responsibility for developing and facilitating in-person and virtual training for employees.

The position is on-site Monday through Friday in Burlington, Massachusetts. The salary range is $140,000–$155,000 annually. Bonus, incentive pay, equity, and benefits may also be provided.

Vericel develops advanced cell therapies for sports medicine and severe burn care, including MACI, Epicel, and Nexob​​rid. The company describes its work as mission-driven and innovative, and highlights career growth and a collaborative culture.

Requirements

• Bachelor’s degree in a scientific, technical, education, or related discipline, or an equivalent combination of education and relevant experience.
• At least 6 years of relevant experience in biotechnology, pharmaceuticals, or another GxP-regulated environment, including at least 3 years developing and delivering employee training.
• At least 2 years of experience leading training programs or teams, with demonstrated ability to supervise, coach, and develop employees.
• Experience personally facilitating in-person training sessions for manufacturing employees and communicating technical or procedural information clearly.
• Working knowledge of cGMP, good documentation practices, controlled procedures, and training documentation requirements.
• Experience developing role-based curricula, instructional materials, and assessments using adult learning principles.
• Experience administering or overseeing a Learning Management System and monitoring training completion and effectiveness.
• Strong communication, facilitation, organizational, and collaboration skills, with the ability to independently manage competing priorities.

Nice To Haves

• Experience supporting training in biologics, cell therapy, tissue engineering, or regenerative medicine manufacturing.
• Experience coordinating training across multiple sites, departments, or shifts.
• Experience developing onboarding, refresher training, and competency-based learning programs.
• Experience developing train-the-trainer programs and coaching subject matter experts on effective instruction.
• Experience supporting audits, regulatory inspections, and training-related deviations, CAPAs, or change controls.
• Proficiency with e-learning authoring tools and blended learning approaches.
• Professional certification in training, instructional design, or learning and development.

Responsibilities

• Develop and execute the organization's GxP training plan, programs, and processes in alignment with Quality leadership, business needs, and approved procedures.
• Partner with Quality, Manufacturing, Engineering, Validation, and other functional groups to identify training needs and competency requirements.
• Manage assigned training staff by setting objectives, allocating work, coaching, providing performance feedback, and supporting development.
• Coordinate responsibilities and session coverage with the training Lead and trainers, while personally delivering assigned courses.
• Identify training resource needs, resolve scheduling and priority conflicts with functional leaders, and escalate gaps that could affect employee readiness or compliance.
• Manage the development, implementation, and maintenance of role-based training curricula, onboarding plans, refresher training, and qualification frameworks.
• Develop and update instructor-led courses, e-learning, job aids, assessments, and qualification programs in alignment with business needs, approved procedures, and applicable regulatory requirements.
• Develop qualification and competency-based training programs for applicable roles.
• Ensure training records and associated documentation are accurate, complete, and maintained in accordance with applicable procedures and regulatory requirements.
• Personally facilitate scheduled in-person and virtual training sessions for Manufacturing and other functions, including GxP orientation, documentation practices, Quality systems, and procedural or compliance topics within demonstrated expertise.
• Use discussion, case studies, exercises, and knowledge checks to reinforce learning and assess understanding; adapt delivery to different audiences.
• Coordinate training calendars with functional leaders to support onboarding, refresher training, procedural changes, and shift coverage without disrupting production needs.
• Guide subject matter experts and on-the-job trainers on effective training development and delivery.
• Partner with functional leaders to define and document process-specific training and qualification requirements; engage qualified subject matter experts to deliver technical instruction and assess task proficiency.
• Evaluate training effectiveness using assessments, learner feedback, observations, and relevant performance trends; improve courses and recommend targeted retraining as needed.
• Oversee administration and continuous improvement of the Learning Management System (LMS).
• Establish and maintain processes for assigning, documenting, and reporting employee training; monitor training completion, overdue training, qualification status, and other training-related metrics.
• Support audits and inspections by providing training records, explaining training processes, and coordinating responses or corrective actions within the training function.
• Maintain current knowledge of applicable regulations, industry practices, company procedures, and learning technologies relevant to assigned training areas.
• Partner with Quality and functional leaders to address training-related deviations, CAPAs, and change controls, and assess whether training actions address identified needs.
• Provide key performance indicators to the site leadership team and collect and provide training trend data.

Benefits

• Bonus, incentive pay, equity, and benefits may be provided in addition to base compensation.
• Career growth opportunities.
• Collaborative, supportive cross-functional culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager