Manager, Training Implementation

Fidelity•Covington, KY

About The Position

The Learning Implementation Lead works with Fidelity Wealth’s Talent & Learning team to deploy learning and talent initiatives and create seamless learner experiences through learning technologies. The role coordinates program execution, manages learning systems, and provides insights that support associate development. It requires project management, consulting, communication, and operational excellence to support learning and talent programs. The Fidelity Wealth Talent & Learning team partners with business leaders, Human Resources, stakeholders, and learning professionals to deliver learning and talent development solutions. Its work supports associate growth, leadership development, continuous learning, and preparation for future opportunities.

Requirements

  • Experience coordinating and implementing learning, talent, or development programs from planning through execution.
  • Strong project management skills, including managing multiple priorities, timelines, stakeholders, and deliverables simultaneously.
  • Ability to build collaborative relationships, consult with business partners, and influence outcomes across teams.
  • Experience administering learning technologies and managing learner communications, assignments, audiences, and reporting.
  • Ability to analyze data and generate insights to support decision-making, measure program effectiveness, and identify process improvement opportunities.
  • Strong written and verbal communication skills, including supporting learner inquiries, troubleshooting issues, and communicating with stakeholders at all levels.
  • Continuous improvement mindset and ability to adapt to changing priorities while maintaining accuracy, organization, and attention to detail.

Responsibilities

  • Coordinate and implement learning, talent, and development programs from planning through execution.
  • Manage multiple priorities, timelines, stakeholders, and deliverables across learning initiatives.
  • Administer learning technologies, including learner communications, assignments, audiences, and reporting.
  • Analyze data and generate insights to support decisions, measure program effectiveness, and identify process improvements.
  • Support learner inquiries and troubleshoot issues.
  • Build collaborative relationships and consult with business partners and stakeholders across teams.
  • Help deliver high-quality learning and talent program execution.
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