Manager Trainee

Turners Outdoorsman•Orange, CA

12d

About The Position

Turner's Outdoorsman is seeking a Manager In Training (MIT). The role assists the Store Manager as a business and cultural leader of the store team, helping achieve sales goals, customer satisfaction, and profitable growth. The MIT is expected to understand and support the Turner’s brand and company culture, model professional conduct and appearance, communicate effectively, deliver excellent customer service, teach these skills to the team, and lead by example. The position supports daily store operations, including the Hunting Department, merchandise and inventory processes, customer firearm releases, orders, audits, paperwork, employee assignments, and supervision. It requires at least 45 varied hours per week, with occasional travel of approximately 15% for events, training seminars, corporate meetings, or new-store openings. Requests for time off may not be granted during blackout periods.

Requirements

High school diploma or GED.
Fluent in English.
Sales experience in a leading role.
Legally eligible to work in a firearms environment.
At least 21 years of age.
Customer service experience.
Certificate of Eligibility required.
Ability to multitask and work in a fast-paced environment.
Exceptional communication and interpersonal skills.
Patience, adaptability, and initiative.
Integrity, high energy, and a high tolerance for stress.
Ability to load and unload trucks and lift up to 50 pounds without assistance.
Ability to use both hands when handling a firearm.
Proficiency using a computer and ability to learn new software programs.
Ability to stand, sit, bend, and lift throughout a scheduled shift.

Nice To Haves

College graduate or some college preferred.
Knowledge of hunting, fishing, or shooting sports preferred.

Responsibilities

Provide excellent customer service and demonstrate exceptional salesmanship.
Ensure customers receive a full-service, high-value shopping experience.
Receive stock accurately and display merchandise.
Operate the Hunting Department and support other store operations.
Make daily assignments and supervise store employees.
Release customer firearms.
Source, place, and follow up on orders.
Ensure accuracy in audits, match-ups, and check-in processes.
Supervise paperwork and ensure its accuracy.
Work with teams and with various levels of management and personnel.
Perform other assigned duties, including covering employee shifts, breaks, or lunches in other departments as needed.
Assist the Store Manager in achieving sales goals, customer satisfaction, and profitability growth.
Model and teach communication and customer-service skills, and support the Turner’s brand and company culture.