Manager Trainee

J.B. Hunt Transport Services, Inc. • Harrisburg, PA

12d

About The Position

Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends. The role supports safe and timely freight movement, load assignment, and high-quality customer service, while learning to ensure compliance with DOT regulations and company requirements. The trainee works with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately.

The position involves learning fleet and driver management, carrier relationships, customer service, operational planning, administrative and financial tasks, yard and equipment oversight, and the company’s safety practices. It may require working across multiple shifts, regional relocation depending on account assignment, travel to account, customer, and company event locations when applicable, and on-call support when necessary. The expected schedule is 45 work hours per week, including five hours paid at an overtime rate.

Requirements

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; alternatively, a high school diploma or GED with one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
• Willingness to travel to account, customer, and company event locations when applicable.
• Ability to work across multiple shifts, including nights and/or weekends, if needed.
• Willingness to relocate regionally depending on account assignment.

Nice To Haves

• Experience managing a team.
• Ability to anticipate, recognize, and deal effectively with existing or potential conflicts at individual, group, or situation level.
• Ability to analyze situations accurately and make productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Responsibilities

• Learn to build and maintain professional relationships with drivers and safe, reliable outside carriers to support carrier setup, retention, and productivity.
• Fill in for absent or unavailable personnel and contribute to projects that optimize fleet operations and profitability.
• Learn personnel management, including training and orienting drivers and employees and assisting with internal and third-party customer systems.
• Learn to improve fleet efficiency and profitability, recommend continuous improvements, measure key performance indicators, and prepare and present customer-specific reports and financial analyses, including through in-person interactions at customer locations.
• Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Learn administrative duties, including payroll, Net-Revenue budget management, driver counseling, accident reviews, filing and documentation, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting.
• Learn to manage the yard and inspect equipment, complete minor replacements or repairs, and coordinate scheduled preventive maintenance and resolution of safety-related mechanical issues for account equipment as required.
• Learn to work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call where necessary.
• Learn to maintain the company's safety culture through daily driver safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT and safety requirements.
• Learn to assign loads and plan, route, and monitor freight to provide safe, on-time service and meet customer requirements, including handling freight exceptions and adjusting driver ETAs in response to schedules and road conditions.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave and two weeks of paid parental leave
• Six paid holidays annually
• May be eligible for an annual bonus and incentives based on profitability or volumes, subject to company plan terms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level