Manager Trainee

Turners Outdoorsman•Norwalk, CA

11d

About The Position

Turner’s Outdoorsman is seeking a Manager In Training (MIT) to assist the Store Manager as a business and cultural leader of the store team. The role supports the achievement of sales goals, customer satisfaction, and profitability growth, while demonstrating and promoting the Turner’s brand and company culture. The MIT serves as a professional role model in attitude and appearance, communicates effectively, delivers strong customer service, teaches these skills to the team, and leads by example. The position includes operating the Hunting Department alongside other store operations, supervising employees, and supporting the daily business of the store. It requires at least 45 varied hours per week and occasional travel, approximately 15% of the time, for events, training seminars, corporate meetings, or opening new store locations. Requests for time off may or may not be granted during blackout periods.

Requirements

High school graduate or GED required.
Fluent in English.
Sales experience in a leading role.
Legally eligible to work in a firearms environment.
Must be 21 years or older.
Customer service experience required.
Certificate of Eligibility required.
Ability to multitask and work in a fast-paced environment.
Exceptional communication and interpersonal skills.
Patience, adaptability, and initiative.
Integrity, high energy, and a high tolerance for stress.
Ability to use a computer proficiently and learn new software programs.
Ability to use both hands when handling a firearm.
Ability to load and unload trucks and lift up to 50 pounds without assistance.
Ability to stand, sit, bend, and lift throughout a scheduled shift.

Nice To Haves

College graduate or some college.
Knowledge of hunting, fishing, or shooting sports.

Responsibilities

Provide excellent customer service and demonstrate exceptional salesmanship.
Ensure customers receive a full-service, high-value shopping experience.
Receive stock accurately and display merchandise.
Operate the Hunting Department and assist with other store operations.
Make daily assignments and supervise store employees.
Release customer firearms.
Source, place, and follow up on orders.
Ensure accuracy in audits, match-ups, and check-ins.
Supervise paperwork and ensure its accuracy.
Work effectively in teams and with various levels of management and personnel.
Cover employee shifts, breaks, and lunches in other departments as needed.
Perform other duties as assigned.
Participate in occasional events, training seminars, corporate meetings, or new-store openings.