Manager Trainee - IMDP First Mile

J.B. Hunt•Lowell, AR

20d

About The Position

Under direct supervision, the Manager Trainee will rotate among several functional areas to learn the responsibilities and functions of multiple corporate intermodal positions and develop a strong understanding of the full First Mile business. The role provides exposure to First Mile Operations, Customer Experience, Pricing, and Ocean Operations, as well as pricing strategies and rate development for Transload, Dray, Ocean operations, and Intermodal services. The position supports customer relationships and service execution, manages First Mile shipments moving through warehouses, and monitors performance indicators across rotations. This is a full-time position in Lowell, Arkansas. The position is not eligible for employment-based sponsorship.

Requirements

High School Diploma or GED and 1–2 years of experience in the Transportation/Logistics industry, or military equivalent.
Ability to focus activities on developing and maintaining positive customer relationships.
Proven experience establishing and maintaining healthy working relationships with clients, vendors, and peers.
Experience fostering customer relationships through delivery on commitments, open communication, and ongoing feedback and improvement.
Ability to measure the quality and quantity of work effort for continuous improvement.
Ability to meet or exceed customer needs and expectations and provide excellent service directly or indirectly.
Ability to process information accurately.
Ability to effectively transmit, receive, and interpret ideas, information, and needs using appropriate communication behaviors.
Ability to accurately analyze situations and reach productive decisions based on informed judgment.

Nice To Haves

Bachelor’s degree or 3–4 years of experience in the Transportation/Logistics industry.

Responsibilities

Learn the systems and processes of J.B. Hunt First Mile Operations, Customer Experience, Pricing, and Ocean Operations while working in a fast-paced environment.
Gain exposure to pricing strategies and rate development for Transload, Dray, Ocean operations, and Intermodal services to understand cost drivers, market dynamics, and customer solutions.
Build, nurture, and maintain relationships with key customer personnel to support clear communication and on-time service execution.
Provide communication, problem-solving, and service implementation plans to deliver excellent customer service.
Manage First Mile shipments moving through warehouses, ensuring units depart origins and are available at destinations according to transit goals.
Identify and maintain key performance indicators for each rotation and regularly meet with internal departments to review performance.

Benefits

Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure, including vacation and sick time
Six weeks of paid maternity leave
Two weeks of paid parental leave
Six paid holidays annually
May be eligible for annual bonus and incentives based on profitability or volumes, subject to company plan terms