(USA) Manager, Technology Operations - Marketplace API

Walmart•Sunnyvale, CA

1d•$104,000 - $202,000•Onsite

About The Position

The Manager, Technology Operations will execute initiatives across the Walmart Marketplace API ecosystem in collaboration with Channel Partnership business and API product teams. Reporting to the Senior Manager, Technology Operations – API Business Lead, this role focuses on technical integration and onboarding of Channel Partners, improving operational processes, and supporting related initiatives. The Partner Integration team leads API-based technical onboarding of Channel Partners, including Solution Providers and Direct Sellers, to the Walmart Marketplace ecosystem. The team supports operational initiatives that enhance the Marketplace API platform and works across functions to deliver program execution through program and project management, financial oversight, stakeholder communication, and data analysis. Its work supports operational efficiency and Walmart’s marketplace growth objectives.

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 3 years of experience in project management, program management, program operations, or a related area.
Option 2: 5 years of experience in project management, program management, program operations, or a related area.
Experience and expertise in API integration.
Program and project management skills, including planning, estimation, monitoring, and control of medium- to high-complexity technology initiatives.
Strong communication, stakeholder management, and relationship-building skills to influence and align cross-functional teams and external partners.
Understanding of technology operations, system integration, and organizational strategy.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area.
Background creating inclusive digital experiences, including knowledge of implementing WCAG 2.2 AA standards, assistive technologies, and digital accessibility integration.
Knowledge of accessibility best practices and Walmart accessibility standards and guidelines.

Responsibilities

Manage multiple Solution Provider and Channel Partner integration initiatives, including prioritization, stakeholder alignment, and timely execution.
Partner with Business, Product, and Technology teams to translate business requirements and partner needs into actionable plans.
Analyze operational and business data to identify trends, integration challenges, process gaps, and opportunities to improve partner onboarding and API adoption.
Develop metrics, reporting, and insights to measure program performance and communicate progress, risks, and opportunities to stakeholders.
Identify opportunities to simplify and improve processes and develop scalable approaches to improve the Solution Provider onboarding and integration experience.
Support execution of API ecosystem and onboarding process initiatives.
Supervise, mentor, and develop team members while fostering accountability and continuous improvement.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
Live Better U education benefit, including tuition, books, and fees for eligible programs