(USA) Manager, Technology Operations - Marketplace API

Walmart • Sunnyvale, CA

2d • Onsite

About The Position

Are you driven by data and passionate about APIs, technology platforms, and Marketplace ecosystems? Do you thrive in collaborative environments where you can turn business priorities into results? If so, this is the perfect fit for you! As Manager, Technology Operations, you will play a key role in executing initiatives across the Walmart Marketplace API ecosystem, working closely with Channel Partnership business and API product teams. Reporting to the Senior Manager, Technology Operations – API Business Lead, this role will focus on driving the successful technical integration and onboarding of Channel Partners, improving operational processes, and supporting initiatives. The Partner Integration team leads the technical onboarding of Channel Partners, including Solution Providers and Direct Sellers, onto the Walmart Marketplace ecosystem through API integration. This team plays a key role in enhancing the Marketplace’s API platform by supporting operational initiatives. Members collaborate across functions to ensure seamless program execution, leveraging skills in program and project management, financial oversight, stakeholder communication, and data analysis. The team is committed to delivering strategic technology solutions that drive operational efficiency and support Walmart’s marketplace growth objectives.

Requirements

• Proven expertise and experience in API the integration space, with bias towards action and data-driven thinking.
• Program and project management skills, including planning, estimation, monitoring, and control of medium to high-complexity technology initiatives.
• Strong communication skills with excellent stakeholder management and relationship-building abilities to influence and align cross-functional teams and external partners.
• Solid understanding of technology operations, system integration, and organizational strategy to drive business results.
• Demonstrated leadership in supervising, mentoring, and developing team members while fostering accountability and continuous improvement.
• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• 5 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Manage multiple Solution Provider and Channel Partner integration initiatives, ensuring appropriate prioritization, stakeholder alignment, and timely execution.
• Partner closely with Business, Product and Technology teams to translate business requirements and partner needs into actionable plans.
• Analyze operational and business data to identify trends, integration challenges, process gaps, and opportunities to improve partner onboarding and API adoption.
• Develop metrics, reporting, and insights to measure program performance and communicate progress, risks, and opportunities to stakeholders.
• Identify opportunities to simplify and improve existing processes and develop scalable approaches that improve the Solution Provider onboarding and integration experience.
• Support execution of API ecosystem and onboarding process initiatives.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Walmart-paid education benefit program (Live Better U) for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager