(USA) Manager, Technology Operations

Walmart • Bentonville, AR

4d • Onsite

About The Position

The Manager, Data Governance is responsible for implementing and operationalizing Walmart Claims Services' data governance program. This role partners across business, Product, Engineering, Analytics, and Data teams to establish governance standards, improve data quality, enable compliant data access and sharing, and drive adoption of enterprise data governance practices. The role ensures trusted, secure, and business-ready data that supports informed decision-making, regulatory compliance, and delivery of high-value data products. The Data Governance team enables Walmart Claims Services to treat data as a strategic asset. We establish the standards, processes, and capabilities that ensure data is accurate, trusted, secure, and accessible. Working closely with business and technology partners, we support enterprise data strategy through governance, stewardship, metadata management, data quality, and responsible data sharing—empowering teams to confidently use data to improve business outcomes and customer experiences.

Requirements

• Experience implementing data governance and stewardship practices.
• Strong understanding of data quality, metadata management, and governance frameworks.
• Ability to collaborate across business, Product, Engineering, and Analytics teams.
• Knowledge of data access, privacy, and regulatory requirements such as HIPAA and GDPR.
• Strong communication, stakeholder management, and problem-solving skills.
• A hands-on, execution-focused mindset with the ability to influence change and continuously improve governance maturity.
• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• 5 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Implement data governance standards, policies, and stewardship practices.
• Partner with business and technology teams to improve data quality and resolve issues.
• Support metadata management, business glossaries, and the Enterprise Data Portal.
• Enable secure, role-based data access and governed data sharing.
• Provide governance for sensitive and regulated data.
• Deliver governance training, track KPIs, and drive continuous improvement.
• Embed governance into operational processes and data product delivery.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager